Very Good
4,259 reviews
What guests liked
Could be better
Stylish Rooms and Convenient Location
Holiday Inn London West, located just over 3 miles from Wembley Stadium, offers stylish rooms with air conditioning and free WiFi. The hotel's convenient location between Heathrow Airport and central London makes it an ideal choice for travelers.
Dining Options and Fitness Facilities
Guests can enjoy dining at any hour at The Kitchen Restaurant, or opt for a quick bite at the To Go Café. The hotel also features a mini-gym for guests looking to stay active during their stay.
Easy Access to London Attractions
With North Acton Underground Station just 15 minutes away, guests have easy access to London's shopping, business, and entertainment districts. Additionally, London Heathrow International Airport is only a 20-minute drive from the hotel.
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Should you choose to pay cash or with a different credit/debit card than was used for booking, the pre-authorization may remain against your account up to 7-9 days depending on your card issuer. Pets are not allowed but guide dogs are accepted. Charges may be applicable. On site car parking is limited to 70 spaces. Please arrive early to avoid disappointment as we do not take pre-booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
A few reviews noted cleanliness issues in the bathrooms, impacting the perceived cleanliness score.
Many reviews highlighted the friendliness and helpfulness of the staff, especially mentioning individuals by name.
The location was praised for its convenience and safety, being close to public transport.
Some reviews noted that rooms were a bit small and in need of some renovation, which affected the score.
Good amenities such as breakfast variety, though some mentioned a lack of restaurants nearby.
Fair value given the comfortable stay and included offerings, although some rooms were reported as small.
Breakfast received several compliments for variety and quality, contributing positively to overall satisfaction.
Most reviews indicated a comfortable and enjoyable stay, with minor issues mentioned.
Parton
family_with_children · Aug 2026
“Frustrating, wouldn’t go again”
Good location and parking available for a extra cost
On the booking it asks the age of your children, it then asks if you require a cot (obviously with a 1 year old) you then get a email saying a cot will not be available after you’ve took my money. 3 times the room keys didn’t work.
Jeanette
solo_traveller · Aug 2026
Nicht weit zur Metro. Wir hatten ein Upgrade erhalten.
Mihai
family_with_children · Aug 2026
“Great for a city break”
Very nice personal (especially Will), who kindly helped us to change the room. Good breakfast.
all as per expectation from Holiday Inn
Mathilda
couple · Aug 2026
The rooms themselves and the staff were amazing. Super nice and professional. The restaurants had excellent food aswell did their breakfast. I would definitely like to stay here again.
I really liked this hotel, the only downside was that their aircon didn’t work. I stayed during a 35°c heatwave and it really sucked to not be able to come back to a cool room. They staff did what they could to try and fix it but it was very hard to sleep in 27°c room, even with fans as they were just blowing around hot air. If the aircon would have worked it definitely would have been a 10/10 stay.