Hilton Garden Inn Winter Park, Florida

“They double charged me!”

They double charged me!

“Accommodations perfectly fine. Just eat breakfast elsewhere.”

The accommodations were comfortable. Air conditioning worked as it should. Plenty of towels provided.spacious room. Great location for many in our group.

It was very disappointing. I expected it to be included. Then I realized it was a paid meal. Truly, the eggs were cold, as were the potatoes. I basically had a bagel with PB and then get a bill for $20+. My roommate, Karen Turner, has already answered this survey and received a call from the manager saying that our bill for the food would be refunded. I appreciated the response, as the lady at the front desk was a bit dismissive. When we checked in, the gentle man who helped us (Travis, I believe) said we could split our bill on checkout, but then we found out that wasn't true. Also disappointing. To be fair, I did book through booking.com- but I would think the check in staff would be aware of all that. I was also surprised to be charged for parking- why?

“Staff were helpful and all facilities immaculate. Highly recommend.”

Convenience. Could walk to other restaurants and supermarkets, shops.

Buffet breakfast could be improved, but à la carte option was better.

Overpriced and paying for parking