Excellent
235 reviews
Av. Xcalacoco Manzana 022 Lote 55-1 Predio los Matorrales, Playa del Carmen
What guests liked
Could be better
Sustainable Aparthotel with Outdoor Pool and Garden
Luxurious Rooms and Amenities
The rooms at Heaven Hotel are designed to provide utmost comfort and convenience. From the fully equipped kitchen to the private bathroom with modern amenities, every detail is carefully curated to enhance your stay. Enjoy pool views from the terrace, relax in the spacious seating area, and unwind with entertainment on the satellite flat-screen TV.
Family-Friendly Environment
Families are warmly welcomed at Heaven Hotel, with special features like a kids pool for the little ones to splash around in. Parents can relax and rejuvenate knowing that their children are having a great time in a safe and enjoyable environment.
Convenient Location
Situated just a stone's throw away from Playa del Carmen Beach, Heaven Hotel offers easy access to the beautiful coastline and nearby attractions. Whether you want to explore the pristine beaches or visit the bustling city center, this aparthotel serves as the perfect base for your adventures.
Book your stay at Heaven Hotel now and experience a blend of sustainability, luxury, and family-friendly atmosphere.
This property does not accommodate bachelor(ette) or similar parties. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian.
Remko
couple · Apr 2026
“Perfect and clean”
Spacious and clean. Good beds! Pool looked nice (but we did not use it) Perfect location after arriving at Cancun airport in the evening.
4 rooms are on the noisy road. We had one of those. But with an ear plug no problem.
Joel
family_with_children · Apr 2026
El staff siempre es amable. Las habitaciones estan muy bien distribuidas y me gusta mucho que esta alejado del bullicio. playa xcalacoco esta solo a unos minutos. Mis niñas siempre disfrutan la alberca.
fabiane
couple · Apr 2026
“Custo beneficio”
Limpeza
Localização
Jamajka70
family_with_children · Apr 2026
Przestronosc mieszkania....klimatyzacja dzialajaca bez problemu...duzo miejsc parkingowych...sklep spozywczy za rogiem...pomocni pracownicy...latwosc zameldowania