Hampton Inn Miami-Coconut Grove/Coral Gables

“Employee review of Kevin Estrada”

I stayed at the hotel from June 12-14, 2026. On my arrival I learned that the city had turned off water to the hotel for street repairs but was assured by staff it would be turned back on soon. Well that stretched onto late into the night which was quite challenging. Front desk manager Kevin Estrada was a godsend. He handled the situation and all the complaints from guests including me with understanding, professionalism and a smile. Because of him I wouldn’t hesitate in staying there again. He is a true asset to Hilton and the Hampton Inn in particular.

“Great Hotel + Location +Staff, at Reasonable Price”

Initially booked 2 nights at the front desk to try out the hotel, and ended up extending another 3 nights. Kevin and the staff are very understanding of requests, and treat you like family. For example, I asked to see a room before booking because I had an issue recently at another Hampton Inn, and they took the time to show me two rooms so I could choose. The rooms and property are well taken care of and cleaning staff even gave the dryer lint basket a really good brushing off when they saw I was going to use it (it was already pretty clean, but they just went the extra step). The location is exceptional for both driving to key spots (Brickell, Edgewater, Wynwood, Coconut Grove, Coral Gables) or taking the metrorail. Highly recommend this property and thank you to the amazing staff.

“Nice stay”

The location was good . Close to shops.

The rooms aircon was very noisy and the water pressure was so low

Esta ubicado en una zona muy linda y tranquila, cerca del centro

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