Heba
family_with_children · Aug 2026
Everything is good Friendly staff and helpful Great location
Very Good
485 reviews
What guests liked
Could be better
Historical and Modern Fusion
Grand Durmaz Hotel, located in the heart of the old town, offers a unique blend of historical charm and modern amenities. The rooms, decorated in a fusion of historical and modern styles, provide a comfortable stay with air-conditioning, LCD TVs, and minibars stocked with non-alcoholic drinks.
Luxurious Spa and Dining Options
Indulge in relaxation at the spa centre, featuring a Turkish bath, sauna, and massage treatments. Enjoy a delicious buffet breakfast and savor traditional and international cuisines at the Terrace Valide Restaurant.
Convenience and Comfort
With a prime location across from Aksaray Tram Station, Grand Durmaz Hotel offers easy access to the iconic Grand Bazaar and VIP transfer services to Istanbul and Sabiha Gokcen Airport. Book now for a memorable stay at Grand Durmaz Hotel.
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Please note that alcoholic drinks are not available and served in this hotel. Guests can benefit from the spa center at an additional fee. Guests are kindly requested to show the credit card used for reservation upon check-in. Name on credit card must correspond with guest's name. Grand Durmaz Hotel offers airport shuttle service at an extra fee. Please contact the property at least one day before check in. Grand Durmaz Hotel, pre-authorizes your credit card for the first night of your accommodations to secure your booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
Mixed sentiments regarding cleanliness, with mentions of mediocre cleanliness and little room for improvement.
Highly praised service with many guests highlighting the friendliness and helpfulness of the staff.
Convenient location near attractions and public transport, positively mentioned by many guests.
Room size and quality mixed; some rooms noted as small, but overall comfortable.
Satisfactory range of amenities mentioned with focus on spa and breakfast.
Good value for the provided service and location, though some aspects needed improvement.
Breakfast variety and quality mentioned positively, but some suggestions for improvement.
General satisfaction with the stay, with particular note of the staff and location.
Heba
family_with_children · Aug 2026
Everything is good Friendly staff and helpful Great location
Mohammed Tahseen Shaikh
solo_traveller · Aug 2026
“Wonderful stay — exceptional hospitality from Cerin and Serkan”
We had a wonderful stay at Grand Durmaz Hotel during our family trip to Istanbul. The hotel was comfortable, clean, conveniently located, and made a great base for exploring the city. What really made our stay memorable, however, was the exceptional hospitality we received from Cerin and Serkan at the front desk. Both were incredibly warm, welcoming, professional, and genuinely helpful throughout our stay. Whether we needed information, recommendations, directions, or assistance with anything at the hotel, they were always approachable and happy to help. Travelling as a family with children can sometimes make things a little more complicated, but Cerin and Serkan made us feel completely at ease. Their kindness and personal attention went far beyond what we normally expect from a hotel reception. They didn't simply provide good service — they made us feel genuinely welcome and looked after. The entire experience left us with a very positive impression of Grand Durmaz Hotel and of Istanbul itself. A hotel can have a great location and comfortable rooms, but it is the people who truly make a stay memorable. Cerin and Serkan are a tremendous asset to Grand Durmaz Hotel. We would happily stay here again on our next visit to Istanbul and would absolutely recommend Grand Durmaz to other travellers. Thank you for making our stay so memorable!
There honestly wasn't anything significant that we disliked. We had a very positive experience overall and left with wonderful memories of both Grand Durmaz Hotel and Istanbul.
Autba
family_with_children · Aug 2026
“فندق حيوي جدا بمنطقه حيويه بنصح الجميع ، المعامله جدا رائعه”
المعامله رائعه والطاقم دائما في الخدمه
لا شيء
Autba
couple · Aug 2026
“الفندق موجود بمنطقه حيويه ومريح جدا لجميع المواصلات”
طاقم رائع والمعامله ممتازه
لا شيء