Tata
family_with_children · Aug 2026
J’ai adoré l’accueil du personel, le lieu est très bien situé et magnifique.
Excellent
1,773 reviews
What guests liked
Could be better
Historic Architecture and Gourmet Dining
Experience the charm of historic architecture at our 5-star hotel in Zocalo, Mexico City. Indulge in authentic Mexican cuisine at our gourmet restaurant with stunning views of Zócalo Plaza and the National Palace.
Luxurious Amenities and Services
Relax in comfort with bathrobes, slippers, and a minibar in each guest room. Stay connected with free WiFi and unwind at the gym. Our non-smoking hotel also offers laundry services and 12 meeting rooms for your convenience.
Prime Location and Nearby Attractions
Immerse yourself in the cultural heart of the city with a stay at Gran Hotel Ciudad de Mexico. Explore the Metropolitan Cathedral, the Presidential Palace with art by Diego Rivera, and the lush gardens of Castillo de Chapultepec, all just steps away.
Book your stay now and elevate your Mexico City experience at Gran Hotel Ciudad de Mexico.
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Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Debit Cards are accepted as a form of payment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.
Some guests mentioned cleanliness issues with the bathtub.
Most guests reported attentive and friendly service, though there were a couple of complaints.
Excellent location in the historic center, easy access to attractions.
Spacious and comfortable rooms with classic furniture.
24-hour lounge with snacks and drinks, and well-maintained facilities.
Considered expensive but justified by location and services.
Good quality food service but some complaints about attention to dietary restrictions.
Overall, guests had a very positive experience and would recommend the hotel.
Tata
family_with_children · Aug 2026
J’ai adoré l’accueil du personel, le lieu est très bien situé et magnifique.
Fernando
extended_group · Aug 2026
“Great”
Vernadette
extended_group · Aug 2026
“Excellent, centrally located beautiful hotel.”
Location- steps from Zocalo, Cathedral, Templo Mayor! Beautiful Tiffany glass ceiling! Spacious bedroom and bathroom.
Old bedroom, old beds, not enough bedsheets.
Gisela
couple · Aug 2026
“Had a marvelous stay in Ciudad de Mexico at the Gran Hotel”
The fin de siecle decor. The access to the center of the city.
Nothing