Graduate by Hilton New York

“Nice place to stay”

Nice place to stay… good views and very clean, we loved the informal and relax vibes, It was nice and save walking around.

“Wonderful views and peaceful location”

I loved, loved this location. Away from the noise of Manhattan but very easy to get to via Tram. So sad this will be closed now.

“Horrible experience with the closing of the property. No help.”

So very disappointed in how Hilton allowed the closing of this property to be handled. I had a reservation for Dec 6-8. Deep in the NYC holiday season. About 10 days prior to arrival, I received an email in the middle of the night that the property was closing. I immediately emailed the sender and two others at the property for assistance in a rebook as things fill up very quickly in NYC. Never received a response. I placed numerous phone calls over the course of the next few days. A human would answer, transfer me, and the receiver of the transfer would hang up. I was able to rebook at a separate Hilton property. At a higher rate and higher parking. I was left with no choice. Once rebooked, and the week of my trip, I finally received an email that the Graduate rebooked me to a Margaritaville Times square. Going from a Hilton to Margaritaville? No thanks. Further, my initial reservation was one night points, one night cash. My rebook was for the cash night, only. The Graduate said I would have to rebook the rewards night through Hilton. What kind of help is that? Definitely not the way a Gold member should be treated. I called the Hilton Honors phone number. They were no help, didn't care. Frustration.

“A Unique New York Stay With Stunning Manhattan Views”

Most people book their hotels in Manhattan when visiting New York, but the truth is that it’s very hard to find a hotel in Manhattan that actually offers a great view. If you want a real skyline view, you usually need to stay across the river. That’s why this hotel is special. Located on Roosevelt Island, it offers one of the most unique arrival experiences in New York—you can take the famous tram and enjoy a beautiful panoramic view of Manhattan as you head to the hotel. I’ve stayed here twice now, and both visits were memorable. The hotel’s signature sculpture near the check-in area is something every guest will end up taking a photo with—honestly, it’s a 10,000% chance. As you can see from the photos, the views here are on a completely different level compared to most Manhattan hotels. The price is also quite reasonable. One thing many travelers forget is that there is a destination fee, so make sure to fully use the benefits that come with it. If you don’t take advantage of it, it’s basically wasted money.