Lazara
couple · Aug 2026
Me gustó todo en general es la segunda vez que voy y volveré mil veces , sin pensarlo
Excellent
1,444 reviews
What guests liked
Could be better
Luxurious Amenities and Activities
This resort boasts 2 outdoor pools, a full-service spa, live nightly entertainment, a waterslide, and separate children's and adults swimming pools. Guests can also enjoy a sand beach play area, waterfalls, and on-site boutique shops.
Convenient Location and Shuttle Service
Situated just 1.6 km from Disney World, the Gaylord Palms Resort and Convention Center offers guests a free shuttle service to the park. Additionally, the hotel's location off Interstate 4 provides easy access to top sites like SeaWorld and Universal Studios.
Elegant Rooms with City Views
Guest rooms at the Gaylord Palms feature views of the city or atriums, along with amenities like coffee facilities, a stocked refrigerator, cable TV, and free Wi-Fi. Some rooms are conveniently located near the convention center.
Experience luxury and convenience at the Gaylord Palms Resort and Convention Center - book your stay now to indulge in a memorable getaway!
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Please note the number of extra beds are limited. Contact property for details. Please note that all fees are subject to tax. The mandatory resort fee includes: - High-speed internet access in all rooms - 24-hour access to fitness center - Shuttle service to Walt Disney World® Theme Parks and Disney Springs - Discount on dry-cleaning - Bucket of range balls at Celebration Golf Club - Daily newspaper available in the lobby - Local, toll-free and domestic long-distance phone callsGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.
Mentioned as very clean, however, some complaints about it being too cold.
Service was reported as variable with examples of poor communication.
Great location for getting around, positive sentiment mentioned.
Rooms were described as large and comfortable, but some issues with noise.
Facilities and things to do for kids rated positively.
High prices were justified by some amenities, but also noted as expensive overall.
Food was described as excellent but with complaints about high prices.
General excitement and enjoyment noted, despite some service issues.
Lazara
couple · Aug 2026
Me gustó todo en general es la segunda vez que voy y volveré mil veces , sin pensarlo
Shani
family_with_children · Aug 2026
“Not happy”
Way to many fees Bad uncomfortable , rude host at the oak restaurant Every time called for the valet , never had it it ready It will take way to long Pool clarity not all that good A lot of empty clear cups in the bottom of the pools Air conditioner was either way to cold or way to hot Nothing in the middle
christina
family_with_children · Aug 2026
“Good for a short stay to mainly use the water park”
water park
Lumpy pillows. Too cold air conditioning so high. Lack of casual dining.
Hazel
couple · Aug 2026
“Good overall”
1. Amenities 2. Location 3. Customer service
Being assigned a room on a floor with children and teens. It was louder than expected. And the teens played practical joke - knocking and ditching. Best to assign couples to a different floor.