GALLERY One - A DoubleTree Suites by Hilton Hotel

Multiple reviews call out low-quality housekeeping (aseo de baja calidad), cleaning outside scheduled times and incomplete dishware (vajilla incompleta) — overall negative cleanliness sentiment.

Strongly positive: many guests praise front desk and valet staff by name (Steven, Aly, Peter, Tyler) and describe warm, professional, attentive service that enhanced their stays.

Positive — guests note convenient access to water taxi, beach grocery and mall; location and nearby transport/attractions praised.

Generally positive — at least one guest described the room as beautiful; no major room defects reported.

Positive — pool bar, valet, water taxi access and on-site bar service are repeatedly mentioned and appreciated.

Mixed-to-negative — one review explicitly calls the room overpriced ('Much money for regular room'), indicating perceived poor value for some guests.

Positive — multiple guests praise bartenders (Lucie, Serena, Mauricio) and the quality of drinks/food at the property.

Overall positive due to standout staff and amenities, but experience is dampened by housekeeping issues, value concerns and an isolated report of discriminatory behavior.