robinr273
Friends getaway · Aug 2026
“Good for a long weekend”
Me and my friend decided to go to new york city for a girls weekend and this place is perfect for that service was good the room is clean and comfortable.
Very Good
3,606 reviews
What guests liked
Could be better
Prime Location
Ideally located just steps away from iconic New York City landmarks, Four Points by Sheraton New York Downtown offers unparalleled access to Wall Street, the New York Stock Exchange, and South Street Seaport.
Modern Amenities
Enjoy complimentary WiFi, daily bottled water, and well-appointed rooms with flat-screen TVs and deluxe bathroom essentials for a comfortable stay.
Fitness Center
Stay active during your visit with our state-of-the-art fitness center, perfect for maintaining your workout routine while away from home.
Book your stay at Four Points by Sheraton New York Downtown for a convenient and luxurious experience in the heart of the city.
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Please note, guests must be at least 21 years old to check in. Renovation work of the Rooms, Hallway and Public Areas will be carried out from 01/06/25 to 03/31/25. Renovation work is taking place from 08:00am to 06:00pm daily.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.
General comments on cleanliness were positive, with specific mentions in multiple reviews.
Service was noted as inconsistent with issues mentioned regarding staff responsiveness.
Consistently praised for being close to attractions and easily accessible.
Comments indicated small room sizes and mixed experiences.
Amenities like the fitness center were mentioned positively, but issues with lifts noted.
Multiple mentions of high prices, especially for NYC, affecting perception of value.
Breakfast quality was critiqued, with limited options reported.
Overall sentiment was positive with many stating they would return.
robinr273
Friends getaway · Aug 2026
“Good for a long weekend”
Me and my friend decided to go to new york city for a girls weekend and this place is perfect for that service was good the room is clean and comfortable.
Lee
solo_traveller · Aug 2026
“Would recommend for location and cleaniness, but wifi networks need to be upgraded”
Clean, convenient
Wifi was slow
Rappo
extended_group · Aug 2026
“Gut”
Gut
Gut
Malikzadeh
solo_traveller · Aug 2026
Everything is clear, thank you. However, you still haven’t refunded the $400 that you charged us immediately on the day we checked into your hotel. By the way, we have never experienced this before — taking such a large deposit in advance. The receptionist told us that the $400 would be refunded back to our card, but we still haven’t received it.