Good
339 reviews
What guests liked
Could be better
Modern Accommodations with Amenities
Extended Suites Cancun Cumbres in Cancún offers stylish rooms with flat-screen TVs, private bathrooms, and work desks. Some rooms even include convenient kitchenettes. Stay comfortable with air conditioning and enjoy the hotel's fitness center and 24-hour front desk.
Relaxing Terrace and Convenient Location
Unwind on the terrace or explore nearby attractions like Beto Avila Stadium and Cancun Government Palace. Located just 13 km from Cancún International Airport, the hotel's prime location makes it a perfect choice for travelers.
Exceptional Service and Comfort
With a focus on guest satisfaction, Extended Suites Cancun Cumbres ensures a pleasant stay with top-notch service and cozy accommodations. Book now for a memorable experience in Cancún.
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It is important that you keep in mind: -For security, access to the room, gym and pool will be possible until the key and the room are delivered. -Check in is done from 3:00 p.m. on the day of your reservation. -"Early check" in is not available. -We do not have a luggage storage area. -The free cleaning service we provide is weekly and is performed every seventh day of stay. Extra cleaning service is available at an additional cost. -The gym and pool have a limited number of guests. Ask for details at reception. -The pool hours are from 9:00 a.m. to 8:00 p.m. It is active and is for the exclusive use of guests. -The suite does not have kitchen utensils services. If required, we have a kit with an additional cost at reception. -We don't have any room service.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property does not accommodate bachelor(ette) or similar parties. A deposit may be required at the property.
Generally reported as clean in several reviews, but some guests mention a musty/closed-in smell and uneven cleaning (fumigation incident), so cleanliness is slightly below excellent.
Reception is responsive with late check-in available and generally quick service, but there are notable management issues (invoice not sent, poor handling of fumigation visit) that reduce confidence.
Very convenient location — close to the airport, shopping center, Walmart and main avenues; easy access and parking make location a strong point.
Rooms are described as modern and spacious with comfortable beds and good light-blocking, but some guests report worn or dated furniture and signs of age.
Amenities include in-room microwave and fridge, vending/coffee machines, free parking and washer/dryer, but there are practical shortcomings (no cups/plates, laundry token shortages).
Multiple guests highlight a very good price-to-quality ratio, making the hotel a sensible economical choice, especially for a short stay or transit night.
Limited food options: no proper breakfast offered for many guests and only vending/coffee machines available, so F&B is a weak point.
Overall a practical, convenient hotel suited to short stays or transit with good value and location, but marred by noise, some maintenance/cleanliness issues and occasional service lapses.
ANA
couple · Aug 2026
“Regu”
Ponía que tenía cocina, pero no tenía nada de utensilios, te hacían pagar allí a parte para alquilarlos y poder usar la cocina (y esto no lo avisaban por ningún lado). El suelo se quedaba muy mojado todo el rato por la humedad. Daba la sensación de falta de higiene, manchas en sábanas y toallas.
LAURA
solo_traveller · Aug 2026
Conveniently located near Sam’s club and shopping mall off the main highway linking Cancun to linking Playa de Carmen
martinez
solo_traveller · Jul 2026
“Agradecida”
Van 2 veces que me quedo ahi, y me encanta, tranquilo, cerca de tiendas, limpio, muy rápidos, instalaciones cómodas.
Todo bien
Raquel
extended_group · Jun 2026
“Simple pero cómodo”
Camas cómodas, buena ducha con agua caliente abundante. Buena ubicación con una plaza al frente donde hay un pequeño Walmart y puedes encontrar todo lo necesario, también buenos restaurantes. La habitación tiene microondas y refrigeradora, lo que facilita mucho los desayunos, ya que también tiene máquina con cafe a la venta recepción.
Es un lugar simple, pero cómodo, podría mejorar mucho con pequeños cambios. Por ejemplo en la habitación no hay ni un vaso para tomar agua, aunque sí microondas y refrigeradora, si tuvieran vasos y platos mejoraría mucho la estancia. Tienen lavadora y secadora pero se les acaban los tokens necesarios para usarlas y tardan días en llegar. Aunque se hospeden varias personas y pagues por ellas solamente te dan dos paños.