Ludovico
couple · Aug 2026
“Tutto perfetto, niente da aggiungere, il miglior hotel dove abbiamo soggiornato in Messico (su oltre 10 visitati)”
Tutto
Niente
Very Good
311 reviews
What guests liked
Could be better
Tropical Oasis Setting
Eurostars Hacienda Vista Real offers a unique experience with its tropical gardens, lakes, and a golf course within the Playacar gated community. The property's resemblance to an old Mexican hacienda adds charm and authenticity to your stay.
Mexican Culinary Delights
Indulge in the flavors of Mexico at the on-site restaurant specializing in dishes like fajitas, guacamole, and chilaquiles. The outdoor pool provides a relaxing setting to enjoy your meals and soak up the sun.
Convenient Location
Explore nearby attractions such as the Xcaret Eco-Theme Park and the bustling 5th Avenue with its array of shopping, dining, and entertainment options. With Cancun just a 45-minute drive away, Eurostars Hacienda Vista Real offers the perfect blend of tranquility and accessibility.
Book your stay at Eurostars Hacienda Vista Real for an unforgettable Mexican getaway.
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American breakfast and pool bar hours are limited. Contact property for details. Please note that the sauna and the hottub at the Spa will be temporarily closed due to renovation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.
Some reviews mentioned the hotel was clean, but issues with room odors were noted.
While most staff were friendly and helpful, a significant negative incident with one staff member affected the overall perception.
The hotel's location was positively mentioned, contributing to a serene and safe environment.
Overall room quality was acceptable, though there were some issues with hot water that were resolved quickly.
Facilities like the pool were enjoyed, but lack of available services (like drinks outside breakfast) was noted.
The overall value was considered good based on the price, aligning with expectations for similar tier hotels.
Breakfast options were decent but had limited choices for vegetarians.
General sentiment is positive despite some specific issues, indicating a good experience overall.
Ludovico
couple · Aug 2026
“Tutto perfetto, niente da aggiungere, il miglior hotel dove abbiamo soggiornato in Messico (su oltre 10 visitati)”
Tutto
Niente
Stein
family_with_children · Aug 2026
“Optimaal verwend worden in dit hotel”
Het ontbijt was zeer gevarieerd, (teveel om op te noemen en niet iedere dag hetzelfde). Personeel aan de receptie en de clientmanager zeer vriendelijk, behulpzaam en 24 uur aanwezig. Wijk ook afgesloten met slagboom en beveiliging dus voelt goed. Zwembad is iets minder groot, vrij warm water maar wel lekker relaxen. Kamers goede airco en fijn bed. Fijne vakantie gehad kom hier zeker terug.
Als ik toch een minpuntje mag geven. De ligging is 30 minuten lopen van centrum/strand dus vaak taxi nodig die toch wel 150-200 pesos vraagt voor een enkel ritje. Strand helaas veel zeewier in augustus dus overtocht naar Cozumel te adviseren voor b.v. een snorkeltocht
Vanessa
couple · Aug 2026
“10/10, will continue to stay at Hacienda Vista Real in the future!”
Well maintained, attentive staff, delicious selection of breakfast items, great animal life around the hotel. The staff went the extra mile & decorated our hotel suite for my mom’s birthday!
N/A
Andoni
solo_traveller · Aug 2026
La habitación era enorme y muy equipada.Las dos TV gigantes y ,la amabilidad del personal. El poder acceder directamente a la piscina desde la habitación.
Quizá unas maquinas expendedoras de alimentos y bebidas serían de agradecer al no contar con restaurante.