Ezequiel
solo_traveller · Aug 2026
La gentileza del personal,
La vista del cuarto y la falta de luz natural
Very Good
2,173 reviews
What guests liked
Could be better
Luxurious Accommodation
Experience luxury at its finest at Crowne Plaza Madrid - Centre Retiro. With a garden, private parking, and a terrace, this 4-star hotel offers a serene escape in the heart of Madrid.
Convenient Amenities
Enjoy the convenience of room service, a 24-hour front desk, and free WiFi during your stay. Indulge in delicious meals at the on-site restaurant or unwind with a refreshing drink at the bar.
Prime Location
Located just 2.8 km from Reina Sofia Museum and Atocha Train Station, and 1.8 km from El Retiro Park, our hotel is the perfect choice for travelers looking to explore the vibrant city of Madrid. Book your stay at Crowne Plaza Madrid - Centre Retiro for an unforgettable experience.
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A deposit may be required at the property.
Overall, the hotel is noted for its cleanliness with remarks praising tidiness.
Staff were very friendly and welcoming.
The hotel's location is appreciated, being close to key attractions.
Rooms received mixed reviews; some found them small and a few mentioned discomfort with the mattress.
Standard amenities were available, yet some guests expressed desires for better facilities.
Some guests felt prices were high relative to the quality offered.
Positive remarks about the breakfast options and restaurant quality.
Guests generally had a good experience, with minor issues reported.
Ezequiel
solo_traveller · Aug 2026
La gentileza del personal,
La vista del cuarto y la falta de luz natural
Joshua
solo_traveller · Aug 2026
“Disappointed”
Staff helpful , and rooms very clean
I was in the room 816 , the light bolts in the bathroom were burnout , We didn’t have internet in the room ,the staff in the reception area said that they were working on that , I got internet the night before I let. The safe was out of work and my passport was in the safe , and the technician came to open the safe 7:20 AM and my taxi was scheduled for 8 AM to take me to the airport.
Richard
solo_traveller · Aug 2026
Location, facilities, brightness but most of all the friendliness and good humour at reception.
Nothing
Torres
solo_traveller · Aug 2026
“Recomendado”
La limpieza y la atención del personal encargado