Ana
Oct 2025
Sara in the dining room is wonderful, attentive, efficient, hard worker! The girl in the dining room on Sunday morning also, kept everything spotless, never stopped walking around! Made sure food stations were well supplied.
Excellent
158 reviews
What guests liked
Could be better
Luxurious Amenities
Indulge in the hotel's 24-hour fitness center and complimentary WiFi, with helpful concierge services available at your convenience.
Elegant Accommodations
Relax in one of the 125 guestrooms featuring minibars and enjoy room service or dine at the on-site restaurant.
Event Spaces
Host your event in the hotel's conference center with 3692 square feet of space and take advantage of the 24-hour business center.
Experience luxury and convenience at Crowne Plaza Madrid Airport, an IHG Hotel. Book now for a memorable stay in Madrid.
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• Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. • Parking height restrictions apply. • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). A deposit may be required at the property.
Generally clean and well-maintained, but there was an issue with ants mentioned in reviews.
Staff were consistently described as friendly, helpful, and accommodating.
Location is convenient for airport access but not ideal with limited dining options nearby.
Spacious rooms noted, but some lacked sufficient furniture like additional seating.
Amenities were limited, especially nearby options, but hotel facilities were adequate.
Price is reasonable for the quality offered, though breakfast was deemed overpriced.
Food quality was praised, but the price of breakfast was seen as excessive.
Overall a positive stay with significant highlights on cleanliness, service, and room spaciousness.
Ana
Oct 2025
Sara in the dining room is wonderful, attentive, efficient, hard worker! The girl in the dining room on Sunday morning also, kept everything spotless, never stopped walking around! Made sure food stations were well supplied.
Esteban
partner · Oct 2025
I didn’t use the parking lot
kelvin
partner · Oct 2025
Parking was safe, well lit but little foot traffic noted
Vinay K.
family · Sep 2025
We booked 2 club rooms for one night through Expedia. Upon arrival, the front desk initialllyvdenied that our price included paid parking. When I showed my booking details in Expedia app, the front desk acknowledged their mistake. What irked me most was upon leaving the hotel, I got intimation from credit card card that the hotel has charged e11 for bar item in room when we had not even touched the fridge/bar in the room. I called Expedia, who has adviced to call hotel directly. This is cheap way of making money from tourists. Avoid the hotel.