Corazón Cabo, un Resort Noble House

“Wedding weekend”

Location was great. Close to everything.

Checking in took forever. Need more staff.

“Decent Hotel, if Service Improves it will be an Excellent hotel!”

The Corazon is a good hotel which could easily get to the excellent stage with some minor improvements in service and facilities - I anticipate all of these could be easily done.. the location and decor are fantastic and it is very clean and welcoming. It's also great having a brewery restaurant, Baja, onsite

1) We paid extra for a balcony with a hot tub. The hot tub was unusable for the whole trip and actually physically dangerous. The water was dangerously hot to the point you couldn't get in and the Hot/Cold lever made no difference. If a child were to fall in..... 2) We wanted to check out the rooftop bar 360. it was advertized as being open until midnight. We went up at 11.05pm on 2/27 for a nightcap after dinner in town. It was fairly dark and we asked the staff for a drink - they said it was closed and asked us to leave. We were made to feel unwelcome. We went back down to the reception and inquired on the opening hours, They said it was still open and called up - and said we should go back up but as we had been made to feel unwelcome we didn't 3) The Beach Club - the first day we went at 1pm and secured some loungers. We asked for towels and were told they were none left and to wait 20 minutes. After 30 minutes we tracked someone down and asked for towels and they said there weren't any. After another 15 minutes we tracked someone else down and asked for a towel. they took us to a room beneath the restaurant and produced two immediately. It was also always hard to find someone to order a drink 4) The beds are very, very hard and hurt my wife's back.

“Superb”

“Very good”