Paul
partner · Okt. 2025
Overall we enjoyed our stay at Catalonia Las Cortes but there was room for improvement. The cleaning took place very late everyday, usually when we wanted to come back after lunch from a morning’s activities. The floor of the room wasn’t very clean, our feet were pretty dirty. The complimentary afternoon tea from 4-7pm was a waste of time. Just a few bland sandwiches, fruit and a bit of cake and it wasn’t replaced promptly if at all so disappeared quickly. It would have been better just to have free coffee/ tea all day instead. The location was nice and central and our room was very quiet. Staff were fine. Our room key stopped working after a few days and we noticed that the cleaners had left the room unlocked so mentioned it to the front desk. We would have at least expected an apology but nothing was forthcoming.