Thomas
couple · Aug 2026
Sehr sauberes Hotel. Schöner Pool.
What guests liked
Luxurious Accommodation with City Views
Set in the heart of Bangkok, just steps away from the renowned Emporium Shopping Mall, Carlton Hotel Bangkok Sukhumvit offers a 5-star experience like no other. Enjoy stunning city views from every room, along with top-notch amenities including an outdoor pool, fitness centre, and a relaxing terrace.
Exceptional Dining Experience
Indulge in a culinary journey at our hotel with a variety of dining options. From Cantonese delicacies to French delights and Malaysian flavors, our restaurant caters to every palate. Don't miss the chance to savor our daily breakfast buffet with a selection of international cuisines to start your day right.
Unmatched Convenience and Services
Experience unparalleled hospitality with 24-hour front desk service, airport transfers, a kids' club, and complimentary WiFi throughout the property. Relax in the sauna, stay active in the fitness centre, or simply unwind in the comfort of your well-equipped room. Book your stay at Carlton Hotel Bangkok Sukhumvit for a truly unforgettable experience.
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We do not accept third party credit card. All rooms are nonsmoking rooms. The hotel provides outdoor smoking designated areas for guests who wish to smoke. Smoking in hotel’s building is strictly prohibited, any room found to have been smoked in is subject to a cleaning fees of no less than THB 5,000. Smoking cannabis is strictly prohibited anywhere within the hotel premises. Please note that Carlton Club Lounge benefits include a complimentary daily buffet breakfast at Plate Restaurant from 6:00 am to 10:30 am, complimentary nonalcoholic beverages throughout the day, and pre-dinner beverages with canapés from 6:00 pm to 8:00 pm (last order 7:45 pm). Alcohol is not served to guests under 20 years of age or to intoxicated guests. Please note that a complimentary meeting room is available for 2 hours per stay, subject to availability. Non-Club guests will be charged THB 1,000++ per person per day (plus 10% service charge and 7% government tax). Please note that in-room benefits include two complimentary laundry items per day (excluding dry cleaning and express service), late check-out until 3:00 pm (subject to availability), complimentary local calls within Bangkok, and high-speed internet access. Please note that the Carlton Club Lounge dress code is business/smart casual, and children under 15 years must be accompanied by an adult. Food and beverages must be consumed only within the lounge.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.
Thomas
couple · Aug 2026
Sehr sauberes Hotel. Schöner Pool.
marco
solo_traveller · Aug 2026
“Unacceptable experience for a 5-star hotel”
La posizione
Unfortunately, our experience at this hotel was extremely disappointing. When we arrived, I was feeling unwell after the flight and taxi journey. We asked whether it would be possible to access our room around two hours before the official check-in time, simply because I needed to lie down. Instead, we were offered a downgrade to a lower-category room and, inexplicably, asked to pay an additional charge for it. Given how I was feeling, I paid because I did not have the energy to argue and just needed somewhere to rest. However, the worst part of our stay was the hotel's laundry service. We entrusted our clothes to the hotel laundry and they came back completely ruined. What made the situation even more unacceptable was the hotel's response when we complained: we were essentially told that there was no proof that the clothes had not already been damaged before we handed them over. I find this response astonishing, particularly from a hotel presenting itself as a 5-star property. If a guest entrusts their clothes to an internal hotel service, the minimum expectation is that the hotel takes responsibility when something clearly goes wrong, rather than suggesting that the items might already have been ruined. Mistakes can happen in any hotel. What distinguishes a 5-star property is how those mistakes are handled. In our case, both the handling of our arrival and, above all, the response to the damage caused by the laundry service fell far below what I would consider acceptable. A deeply disappointing experience and certainly not the level of service I would expect from a 5-star hotel.
yuval
couple · Aug 2026
מקום מושלם, ללא ספק חוזרת שוב!!
Eran
solo_traveller · Aug 2026
The best.