Isidora
couple · Aug 2026
El desayuno muy pobre, hay que agregar más cosas
Very Good
356 reviews
What guests liked
Could be better
Luxurious Stay in Playa del Carmen
Charming Accommodations: Experience comfort and style in every room at Balkon Boutique Hotel, complete with modern amenities including flat-screen TVs, air conditioning, and private balconies in select rooms.
Relaxation and Convenience: Unwind by the outdoor swimming pool, take advantage of the free WiFi, and explore the area with ease using the tour desk services. Enjoy the convenience of airport transfers and bicycle rentals for a seamless stay.
Ideal Location: Perfectly situated near Playa del Carmen Beach and various attractions, including Playacar Beach and ADO International Bus Station, our hotel offers easy access to the best of the area.
Ready to experience the charm of Balkon Boutique Hotel? Book your stay now for a memorable getaway in Playa del Carmen!
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The rate includes a CONTINENTAL BREAKFASTGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.
Some mentioned issues with room quality and maintenance, affecting the overall cleanliness impression.
Consistently highlighted as friendly and helpful across multiple reviews.
Positive aspects noted about the proximity to the beach and key attractions, despite some distance from the center.
Rooms were described as comfortable and well-maintained, but some reviews mentioned issues with comfort and maintenance.
Amenities positively mentioned, although some areas for improvement exist.
General consensus on great value for the price paid.
Not explicitly mentioned, but coffee and tea quality were positively highlighted.
Overall satisfaction with various positive experiences shared in reviews.
Isidora
couple · Aug 2026
El desayuno muy pobre, hay que agregar más cosas
Maaike
couple · Aug 2026
“Personeel zeer onvriendelijk en kunnen geen gesprek voeren met touristen buiten Spaanse taal.”
De kamers waren ruim en netjes
Personeel spreekt geen Engels, kijkt daardoor nauwelijks op om gedag te zeggen. Komen daardoor niet vriendelijk over. Als ze wel iets moeten bespreken moet dit via translate. Ontbijt was zeer slecht, alleen witte boterhammetjes met boter, melk en een sapje. Kun je geen inclusief ontbijt noemen.
Paola
solo_traveller · Jul 2026
Cómodo y muy bonito.
Luiz Wagner
solo_traveller · Jun 2026
Atendimento e atenção dos funcionários
Café da manhã deixou a desejar.