Mahogany
couple · Aug 2026
The community.
⭐️ 1 Star — Very Disappointing Stay Unfortunately, my stay at B Ocean Resort was extremely disappointing, especially considering how expensive the hotel is. As soon as we arrived and checked into our room, we noticed several issues. The room was not properly cleaned, the showers were dirty, and some of the lamps were broken. We ended up having to change rooms shortly after checking in. I will say that the front desk staff was nice enough to assist us with switching rooms, but the overall service was still very disappointing. The cleaning staff needs significant improvement. The rooms should be thoroughly cleaned and inspected before guests arrive, especially at a hotel charging these prices. Whenever we needed something, such as fresh towels or assistance with an issue, the service was extremely slow. Some of the staff were also rude and did not make us feel welcomed. For the price we paid, I expected a much higher standard of cleanliness, maintenance, and customer service. Unfortunately, this hotel did not meet those expectations. I would strongly recommend that management take a serious look at the housekeeping and customer service staff and improve their training and standards. I would not stay at B Ocean Resort again.





























