Wilbert Enrique
extended_group · Aug 2026
“Muy buena experiencia”
La instalaciones en general
El aire acondicionado muy frio
Very Good
189 reviews
What guests liked
Could be better
Luxurious Amenities
Experience top-notch facilities including an outdoor pool, fitness center, and a children's play area.
All-Inclusive Package
Indulge in a worry-free stay with free private parking, airport transfers, and complimentary WiFi.
Family-Friendly Atmosphere
Enjoy a water park, kids' club, and a children's playground on-site, perfect for a memorable family vacation.
To reserve your stay at AVA Resort Cancun - All Inclusive and create unforgettable memories, book now!
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Please note that In the event of an early departure, the property will charge you the full amount for your stay.This property does not accommodate bachelor(ette) or similar parties. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.
Cleanliness issues mentioned throughout the reviews, particularly regarding room conditions.
The staff is described as very friendly and helpful, with excellent service.
Close to the airport and generally convenient, but some beach issues noted.
Rooms described as spacious and comfortable but had some maintenance issues.
Amenities generally praised, although some issues with availability of umbrellas.
Value for money viewed positively but inconsistent experiences noted.
Food quality highlighted positively across multiple reviews.
Overall enjoyed by guests with some noted areas for improvement.
Wilbert Enrique
extended_group · Aug 2026
“Muy buena experiencia”
La instalaciones en general
El aire acondicionado muy frio
Giselle
family_with_children · Aug 2026
“My stay here at Ava Resort was absolutely amazing. My family and I had an amazing time.”
The resort is absolutely gorgeous! The amenities and the food were awesome.
The hardest part was leaving.
Brenda
family_with_children · Aug 2026
“No volvería a este hotel”
Del alojamiento solo las parte de la alberca y las comidas si estaban muy buenas, el único detallito es que hay que reservar con antelación el restaurante donde desees comer.
Estuvo sucio todo el piso todos los días, la habitación cambiaban diario sábanas y toallas y organizaban todo pero nada de limpiar, muy mala higiene en general, te preguntan la vida entera desde que llegas preguntas personales que a nadie le interesa y son bastantes insistentes, para el precio nada que ver, el club infantil tenía casi todo el área cerrado, y las playas en general este mes estaban horribles
Joy
solo_traveller · Aug 2026
We had a wonderful stay at AVA Resort and truly enjoyed our experience. The resort was beautiful, clean, and well maintained, and the atmosphere was relaxing and staff are welcoming.
The only thing we did not enjoy was the smell from the seaweed along the beach. We understand that this may be natural and difficult to control, but it did not affect our enjoyment at the resort at all times.