Excellent
786 reviews
What guests liked
Could be better
Luxurious Accommodation
AI SUMA HOTEL in Milan offers elegant rooms with air conditioning and flat-screen TVs. Guests can enjoy views of the city or inner courtyard, with plush amenities like slippers and free toiletries provided in each private bathroom.
Convenient Location
Situated near Porta Venezia metro and train station, guests have easy access to explore Milan's attractions like Milan Cathedral and La Scala Theatre. The hotel's proximity to Indro Montanelli Public Gardens and the Brera district makes it an ideal choice for travelers interested in city walks and sightseeing.
Exceptional Service
With a 24-hour front desk, AI SUMA HOTEL ensures a seamless stay for guests. Whether traveling for leisure or business, this hotel is the perfect choice for a comfortable and memorable experience in Milan.
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When booking a Non-Refundable Rate, please make sure that the name on the credit card used for the booking corresponds to the guest staying at the property. Otherwise, a third-party authorisation by the cardholder must be submitted when booking. Please note that the credit card used for the booking must be shown at check-in. Please note that Renovation works will take place from May 2026 till Sep 2026 construction site in progress outside the buildingGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.
Some concerns about cleanliness in specific areas like shower curtains.
Many reviews highlight the kindness and helpfulness of the staff.
Multiple mentions of the hotel's excellent location near metro and city center.
Issues with room temperature control and specific needs not addressed.
Standard offerings with some minor complaints, generally acceptable.
Good value for the price based on location and service provided.
The breakfast received positive comments for variety and quality.
Overall positive experience, with some room for improvement.
Anna
family_with_children · Aug 2026
“Disappointing”
Good location
Aircon did not work and dropped on to our bed. We told a man at reception and nothing was done. It then leaked overnight on to us. Another man at reception did not seem surprised when we mentioned it in the morning, but he did say sorry. Also we were not told there were going to be major renovations when we booked and the hotel was then closed the day we checked out. Hopefully it will be better after.
gomez poncelas
solo_traveller · Aug 2026
Buena ubicación, cama cómoda y buen desayuno
El hotel estaba en obras...andabas entre andamios El aire acondicionado hacia bastante ruido y goteaba lo bueno q enfriaba bien. El baño estaba un poco viejo
Annette
extended_group · Aug 2026
Fint rom og veldig hyggelig personal de 2 første dagene.
Pågikk renovering så var grusomt med bråk og når vi skulle sjekke ut og nå fly nektet de og sette ut brød å pålegg til frokosten selv om klokken var 07.20 og frokost startet kl 07.00. Veldig sure og lide service innstilte folk på jobb den siste dagen.
Vicky
couple · Aug 2026
“Great room, good location, exceptional breakfast!”
The location and room were fabulous but what really stood out was the exceptional breakfast on offer! The best we’ve had in Italy!