Dennis
solo_traveller · ago 2026
“The property surprised me with three additional fees and invaded my privacy by recording my ID.”
The price matched the quality of the facility.
When I arrived to check in, there was no one present. I had to speak to a kiosk. The woman on the screen appeared to be in India. She charged me $10 extra for checking-in less than one hour early; she put an extra $100 hold on my debit card and told me it would be refunded after my stay; and she scanned my ID and my biometric data. I felt this was EXTREMELY invasive of my privacy. Is someone going to steal my identity!?!? I messaged the property through Booking.com before my trip and asked if my early arrival time was OK. I received a reply saying that it was but the additional $10 fee was not disclosed to me. The two additional charges should have been listed on Booking.com; not presented upon my arrival at the facility after they had my initial payment. I had been driving all day was tired. I did NOT appreciate being surprised with additional fees and having my privacy invaded. Booking.com should have done a better job disclosing the fees and conditions of this property.






















