Trump Nacional Doral Miami

“One of the Worst!”

I thought the property looked nice, but half of the seat cushions outside were missing. I was astonished by the prices at the minibar / snacks. There is a hidden fee of like 35% charged on top of a tip just to open the tiny Pringles can, which should cost $1.00. We ended up paying about $16.00 for about 1/5th of a normal can. We caught on to the scheme, we opened a $1.00 can of soda which they were charging about $10.00 for, plus tip etc. We just went to the local store and restocked ourselves to avoid the crazy charges. Also, they charged to use the room phone, unheard of. The golf course was baked through, and the bunkers were never raked. Enjoy you're 6 hour round. I wouldn't recommend this place for the price.

“Great for golf but not a nice hotel”

I stayed here for business. The staff was great. The location was perfect for me. However my room was not well cared for. The furniture was worn and cheap. Normally i wouldn't care but i conducted some of my business in the living room area of my suite and it was embarrassing. The bed was lumpy and well past due for a turn or replacement. All things considered, it was not a good value except for golfing with clients.

“Patrick Fabre, Amazing customer service and professionalism”

I would like to commend Patrick Fabre, the Front Desk Manager. Upon my arrival to the hotel I did not have an existing reservation. I went to the front desk and asked if there was availability and if so I wanted to see the rooms. I had a prior bad experience down the street at another hotel. I was then graciously helped by Patrick who took me around the property and to check out a newly refurbished room. I was happy with the accommodations and Patrick assisted me with the booking and check-in process. He was extremely professional and very friendly. Throughout my stay he was available by text and call whenever I had concerns. He even assisted me when I needed to extend my stay. He immediately returned my calls and was prompt in his responses. He was so helpful. If I return to this hotel, it will be due to his excellent customer service and the cleanliness of the rooms. I am very grateful for his kindness and willingness to assist me. Out of all my interactions with hotel staff he was the shining star! Thank you Patrick!

“Luxury like never before”

This is one of the most luxurious places that I have ever had the pleasure of visiting! Everything was perfect, including our room, the food, and the staff. I look forward to going again!!!