Muy bien
237 reseñas
Lo que gustó a los huéspedes
Se puede mejorar
Experiencia de Spa de Lujo: Disfruta de masajes, tratamientos corporales y faciales en el spa, ofreciendo un escape sereno dentro del hotel.
Delicias Recreativas: Relájate en la piscina al aire libre, en el jacuzzi del spa o en la sauna, asegurando descanso durante tu estancia.
Opciones Todo Incluido: Disfruta de la conveniencia de tarifas todo incluido que cubren comidas, bebidas seleccionadas y más, haciendo tus vacaciones libres de estrés.
Sumérgete en el lujo en The Reef 28 Hotel & Spa - Solo Adultos de Lujo - Todas las Suites - Con la Opción de Todo Incluido, ubicado en el corazón de Playa del Carmen. Reserva ahora para experimentar el epítome de relajación y sofisticación.
Get an instant AI answer about amenities, location, dining and more.
Selecciona tus fechas
Elige tus fechas de entrada y salida para ver las habitaciones disponibles y las tarifas en directo.
* Es necesario reservar con antelación los servicios de masaje y los tratamientos de spa. Las reservas se realizan poniéndose en contacto con el hotel antes de la llegada, a través de la información de contacto que figura en la confirmación de la reserva. * No se aceptan huéspedes de menos de 18 años en este alojamiento sólo para adultos. * Este alojamiento no acepta mascotas ni perros guía. A deposit may be required at the property.
The pool was described as small, crowded, and not very clean, but the overall hotel is noted as nice.
Amazing staff with several reviews praising their helpfulness and great service.
Great location, just a block away from Quinta Avenida, which is a major positive noted in multiple reviews.
Deluxe rooms were described as super comfortable, contributing to a positive sentiment.
Good spa and VIP amenities noted, though some amenities like swimming and beach access were critiqued.
Value was questioned especially regarding additional costs for beach access and sister hotels.
Overall positive feedback on food quality, with some reviews rating it very highly.
General sentiment reflected that the experience was great, with many positive comments outweighing the negatives.
Valencia
partner · oct 2025
You must remember to make reservations for dinner on site early each day. Our key card mechanism wouldn’t work at first which was a bit trying after the long flight and their sales pitch before allowing you in your room but they replaced the battery soon after. Location is good and very walkable to shopping, the beach, and the ferry. Also the laundry place is a 10 minute walk as there are no washing units on property.
Camira
oct 2025
It’s a lovely place but keep in mind the weather itself in Mexico is very hot.
Jhon Carlos
oct 2025
Everything was okay
Ruben
friends · oct 2025
The only issue i had was the room smelled like mold, ac did not cool, sticky and hot. Otherwise i had no issues