The Beachfront by The Fives Hotels - Todo Incluido a la Carta - Solo Adultos

Exceptional staff and quality of food

There was no vip amenities offered by the hotel

Everyone at the resort was fantastic. The gentleman that represented epic for excursions was terrible. Gave us $100 off to go to Tulum unfortunately my wife got sick the day before couldn’t go so they took the credit back. Then we try to go to following day, but the weather was extremely windy and rainy and he tried to charge me for the full amount of the excursion. His ethics with dealing with customers is terrible and I would stay away from him in epic if you ever go to this resort, totally unprofessional. Besides that the resort staff, including Samuel were extremely accommodating and courteous. They’re the ones that made the trip a success.

I had the most incredible stay at The Fives Beachfront! From the moment I arrived, I felt so welcomed and cared for, but what truly stood out was how the staff went above and beyond to make me feel special on my birthday. They surprised me in the most thoughtful ways, turning my day into a memory I’ll treasure forever. 💖 The property itself is stunning — beautifully designed with breathtaking beachfront views. The food and drinks were absolutely delicious, with so much variety and attention to detail in every meal. The cocktails were a highlight, and I loved being able to indulge while enjoying the gorgeous setting. The service throughout my stay was exceptional. Every staff member I met was warm, attentive, and genuinely cared about making sure I had the best experience possible (special shoutout to Carlos and Cristina). The nightly entertainment brought so much energy and fun, and the spa was pure bliss — one of the most relaxing and rejuvenating treatments I’ve ever had. This resort has everything: beauty, amazing service, delicious dining, vibrant nightlife, and ultimate relaxation. I couldn’t have asked for a better birthday getaway. Thank you to The Fives Beachfront team for making my stay unforgettable. I can’t wait to return!