LuoCJ
Solo travel · dic 2025
“Stay elsewhere”
The hotel is conveniently located within walking distance of the train station. While checking in, the front desk was more concerned about selling - first, offering me a suite (and sounding ironic when I declined - ''it's very big!'') rather than gauging the guest's needs - why would a solo traveller for a very short stay need a suite? The technical glithes to the front door persisted and I had to go down at least twice to get it sorted. Instead of a simple apology, I got a condescending, ''did you insert the card with the chip facing up''? When I asked for info about train and transport services, again, it was unhlepful and was told to ''check online''. May I know, why did the hotel advertise for its ''concierge'' services then?! The last straw - I asked for creamer which they did not bother to replenish, considering I stayed two nights - it took 5 phone calls and a 45 minute wait, again, with zero apologies but with lots of insolence.