Royal Pedregal

“Excellent”

Excelent

Excelente

“Great place to stay, they need to work on serivice etiquette.”

the room was spacious and had a section for work, for sitting and eating and for all of it. A nice clean tub with bubbles, and very clean and firm beds. Room service is 24 hours! very cool. Located very near amazing places to eat and visit, though not the Zocalo oe center of town. the breakfast bar is amazing and delish open until noon. They are not that nice to Latinas--and think they did not treat as well as they treat white/gringos there.

The heated pool was not operational and we let the front know they did not have the power to fix it, or do something about it, we had to tell spa people. That was so weird. Also we accidentally broke a glass during food delivery, before drinking anything, and the server said he could not replace it because he would have to pay for it, he did not care to let people know that we did not even consume it. I was disappointed at the service and think if we were white/gringos he would have replaced it, but because we spoke Spanish and are Latinos they were not that nice.

“Estadía no tan placentera”

El personal siempre dispuesto a colaborar, sin embargo, no hubo respuestas favorables para la estadía.

Las instalaciones en la habitación dejan mucho que desear, si gustas hospedarte, lleva contigo una caja de herramientas, te sacará de apuros. Sin embargo, las instalaciones tiene de todo para poder tener una mejor estadía. Eso esperaría en una próxima visita.

“Buen hotel”

Muuy amplio y cómodo. Limpio

Viejo, se nota ya muy viejo, gran servicio y atención de su personal