Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection All-Inclusive Resort - Adults Only
Carretera a Punta Sam, SM006 MZA 002 LOTE 07-08, ZONA COSTERA ZONA CONTINENTAL, MUNICIPIO DE ISLA MUJERES, 77400 Cancún
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Sobre este hotel
Lo que gustó a los huéspedes
Very good and varied buffet (fresh seafood, pasta station)Friendly/charming staff and pleasant housekeepingExcellent gym and warm, attractive pools (swim-out rooms available)Beach is greatApp works well and resort offers many activitiesGood restaurant variety for many guests
Se puede mejorar
Air conditioning problems in rooms (turns on unexpectedly; reported activation at night)Alcohol described as heavily watered downPushy sales/timeshare-style solicitations and some slow restaurant servicePool music (adult pool) often too loudEntertainment and evening programming underwhelming at timesSome advertised amenities unavailable or require extra payment (paddleboards/kayaks, paid photos, paid activities)
Alojamiento de Lujo Planet Hollywood Adult Scene Cancun, un resort todo incluido solo para adultos de la colección Autograph, ofrece alojamiento de 5 estrellas cerca de Playa Blanca. Las habitaciones con aire acondicionado, WiFi gratuito y baños privados brindan el máximo confort a los huéspedes.
Servicios Excepcionales Disfruta de la comodidad de un centro de fitness, estacionamiento privado gratuito y una terraza ajardinada durante tu estancia. Deléitate con un desayuno tipo buffet, continental o americano cada mañana y relájate con una bebida en el bar del hotel.
Servicio de Conserjería Con personal políglota disponible las 24 horas, incluyendo hablantes de inglés, español y francés, recibirás un servicio de primera durante toda tu visita. Explora playas cercanas como Puerto Juárez y Mujeres con facilidad.
¡Experimenta el lujo y la relajación en Planet Hollywood Adult Scene Cancun - reserva tu estancia ahora! No te pierdas ningún detalle, son importantes.
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Servicios
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Ubicación
Habitaciones disponibles
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Información útil
Entrada desde las 03:00 PM Salida hasta las 12:00 PM
El alojamiento informa a los huéspedes de que, por decisión del gobierno de Quintana Roo, México, entrará en vigor un incremento en el impuesto de saneamiento medioambiental para los diferentes municipios. Este impuesto se aplica a todos los turistas que visiten la zona y su objetivo es contribuir a la conservación del destino visitado, así como la limpieza y la protección de las zonas públicas.
La nueva tasa establecida por las autoridades locales para el municipio de Isla Mujeres será de 31,12 MXN por persona y noche, el equivalente a aproximadamente 1,60 USD dependiendo del tipo de cambio diario. Esta tasa será aplicable a partir del 1 de febrero de 2023.
El tipo de cama está sujeto a disponibilidad en función de la ocupación del hotel.
A deposit may be required at the property.
7.9 · 380 reseñas
Cleanliness8.5
Rooms cleaned daily and housekeeping described as pleasant; no major cleanliness complaints reported.
Service8.0
Staff frequently described as friendly and charming, but there are recurring reports of pushy sales tactics and some slow restaurant service.
Location9.0
Beach is praised and swim-out rooms/pool areas are highlighted positively; overall strong location and setting.
Room Quality6.8
Rooms are generally comfortable (swim-out rooms noted) but issues with air conditioning (turning on unexpectedly, activated at 4am) and some guests note older-looking facilities.
Amenities8.6
Excellent gym and warm, pleasant pools; good variety of activities and an app that works well, though some pool music is too loud and certain advertised water sports were unavailable or paid extra.
Value for Money7.2
Many guests find the resort affordable and worth the price with good buffet value, but complaints about watered-down alcohol, extra charges for some activities and photos reduce perceived value.
Food and Beverage8.1
Buffet regularly praised (fresh seafood daily, pasta station, variety), and some restaurants highly rated for meat; however, some outlets (e.g., Catch) were slow/bland and alcohol is frequently described as watered down.
Overall Experience7.0
Mixed overall impressions: several guests call it amazing with great staff and food, while others felt underwhelmed due to entertainment, pushy sales, extra charges, and specific service issues.
NOA
couple · jul 2026
8.0
“Personal encantador”
El personal sin duda, todos encantadores
El gimnasio unas instalaciones que nunca he visto en un hotel, muy grande y muchas máquinas
Las actividades en la piscina de adultos
El buffet muy variado y completo
Tienen una aplicación que funciona muy bien
El aire acondicionado de la habitación se encendía siempre que nos íbamos aunque lo apagues
En una noche a las 4am se activó solo y tuvimos que llamar a recepción
La música de la piscina de adultos está siempre puesta y muy alta, no te puedes relajar
Las instalaciones se ven antiguas, si buscas algo moderno y de diseño no es tu hotel
Pese al todo incluido y que pagar para el riding surf, sishas, las fotos que te hacen (20$ cada una)
Jasmine Bolton
couple · jul 2026
6.0
“Beautiful resort but overall underwhelming”
This resort probably has the best buffet food I’ve had at an all inclusive. I loved the fresh seafood option daily and the pasta station. Sunset Strip had great meat options and the resort also offers shisha. There is access to food at every time of the day and a good variety. The room was cleaned daily and the housekeeping staff was pleasant. I stayed in a swim-out room and the pool area was beautiful; great water temperature. All of the pools here are actually pretty warm so I appreciated that.
The beach was great.
The alcohol here is heavily watered down. You can consume 30 drinks and you will not feel a thing. Catch, one of the restaurants, was my least favorite food experience. The service was extremely slow and the food was bland.
The entertainment here is lacking compared to other resorts. Due to the World Cup, some of the evening performances were replaced with a big screen to watch the games, which I did not appreciate. The movie theatre also showed soccer every single evening and no movies.
The pool entertainment was mediocre as well. For example, they offered bingo but there was only enough supplies for maybe 12 people to play. Poor engagement.
We stayed on the adult side where we were directed to a Marriot sales employee while we waited for our room to be available. I’m not exactly sure what she was trying to sell but we received multiple texts a day trying to force us to attend whatever presentation, similar to a timeshare, so she could earn her commission. Each time we declined she tried to guilt us into attending this presentation.
Sunset Strip has great meat options but the sides were terrible. Both the Mac and cheese and creamed spinach were like soup.
Javina
solo_traveller · jun 2026
10.0
“Amazing Amazing Amazing”
Very spacious
Lots of different things to do
Amazing restaurant variety
Lovely atmosphere
Lovely staff
Nothing
Fernanda
couple · jun 2026
10.0
“Enjoyed the daily shows, especially Michael Jackson Dancers”