Kempinski Hotel Cancún

“La pasamos increíblemente felices. Fuimos en familia, tanto los niños como los abuelos felices.”

La comodidad y la atención del personal.

Todo me gustó

“Alles Top !”

Limpieza

Pagamos el desayuno y era un continental Muy corto

“Kempinski Luxury in Cancun”

This was my second Kempinski stay, after visiting the Munich property during Oktoberfest a few years ago, and once again the service was outstanding. The staff are what make this hotel special—friendly, professional, and genuinely focused on creating a great experience. The property features beautiful Mexican sculpture and artwork that gives it a unique, traditional character. We booked through Amex Fine Hotels + Resorts, which added some nice Club Level perks. The pools were crystal clear, and while the beach was experiencing the seasonal sargassum issue we expected, swimming in the sea was still enjoyable with a little extra effort. The food and beverage program felt elevated, and everything I ate was delicious. Despite the staff’s efforts to keep the rooms clean and the property well maintained, the rooms could use a cosmetic refresh, as some of the furniture is showing its age. This is an excellent choice for travelers looking for a refined, quieter alternative to the large all-inclusive resorts, and I would happily return.