Hotel Midmost de Majestic Hotel Group

“Up its own behind”

Well location it’s perfect but there’s are other hotels in the area better priced with the same location, we arrived at around 1pm got told the room wasn’t ready, fair enough but during our three day stay others arrived earlier with kids and cases and larger groups and all checked into room ahead of the 3pm. We went to the roof terrace to wait for our room … photos make it look a lot better, floor slabs uneven service poor …. Asked for hot water convinced it was from the hot tap, ice coffee 6 cubes of ice and a cup of black espresso . Not good and they wanted to charge me for the privilege of this mess. Breakfast if you like a cooked breakfast stone cold and a toaster that pretends to toast this is your kind of breakfast… cold buffet was good rest very poor. Two days the roof terrace was shut because no staff, the main entrance door was broken and the young receptionist short red nails face of importance who thought she was really posh shouted at my daughter because of her faulty door and my daughter not holding the handle great reception skills …. Get the door fixed ASAP or restrict access… room was ok but tight on the coffee and milk, mini bar scam as usual… no bottled water and when we arrived and asked for a cup I got told I could have my tea out of a glass provided … thank you so much for that outstanding hospitality. The only good thing about this hotel is Cuban the barman he is normal nice friendly and helpful in the non atmospheric Midmost hotel the rest are either poor attitudes or sitting on phones in rooms like the cleaner. Pretending to clean legs dropped over the chair …. Get the hallway carpet cleaned. An over priced experience …. Should have stayed at the Radisson this hotel was stunning when we went for lunch .

“Return Visit: Just as great as the first time”

We had stayed at Hotel Midmost on a previous visit to Barcelona and had a great visit, it was the obvious choice to stay there again. It is a wonderful boutique hotel in a great location. The rooms are well appointed; however, a bit on the small size, not really an issue, but be aware. The staff are all very friendly and helpful. The location is a quick walk to the metro, and short stroll to La Rambla; it is close enough to be easy to access, but far enough not to be too noisy or busy at night. There is a nice shopping plaza about a 15 minute walk away. There are small shops and food outlets close by. The star of the show is the breakfast buffet available in the mornings; a wide selection of options is available.

“⭐️ (1/5) – Unacceptable Attitude from Front Desk Staff”

Unfortunately, our stay was negatively affected by a very poor and unprofessional front desk experience with a staff member named Maelenn, in addition to unresolved room issues. We left the room at 1:30 PM with the “Please clean the room” sign clearly placed. When we returned, the room was not cleaned, and the sign had been changed to “Do Not Disturb” without our knowledge. At reception, Maelenn first said housekeeping could come shortly, then after making us wait over 30 minutes, she claimed “no cleaning today”, as if we had already been informed — which is not true. Her attitude was extremely bad: dismissive, mocking, and defensive. She laughed while we were explaining the issue and insisted staff could not have touched the sign, instead of apologizing or offering any solution. On top of that, the bathroom ventilation fan does not work, causing very high humidity, and we noticed insects in the bathroom, which makes the lack of cleaning even more unacceptable. There was no apology, no effort to help, and no basic respect shown. A simple issue was made far worse due to her unprofessional behavior and poor customer service.

“Nice hotel - 👍😀”

Overall , our stay was very pleasant. The staff are exceptionally friendly, the hotel felt safe, good breakfast and excellent location.