Fitzpatrick Manhattan

“良かった”

スタッフ。ロケーションが、良かった

部屋にミネラルウォーターが無かった

“Fantastic Staff Member!”

Went into the wheeltapper bar , Anna served us and was so friendly and made the experience so nice , she was so pleasant and would come back again due to her excellent service!!!

“A little piece of Ireland in Manhattan...”

Really enjoyed my stay at this hotel. Travelled from Ireland for a short visit. Ideally situated within a short walking distance from 5th Avenue and subway stations. The hotel has an 'old world' charm and the Irish memorabilia helped me feel at home! It was quiet- I had a room on a high floor at the rear- there are not too many rooms per floor and so very little foot traffic on the corridors. The room was spotless - a credit to housekeeping-and the bed was so comfortable. Breakfast was delicious. There is a small bar with a pleasant atmosphere. Chris and all his staff were very welcoming .I would definitely return and highly recommend.

“Average at best”

We stayed at this hotel for one evening midweek. Upon our arrival at about 11am, the people working in reception were not particularly warm or welcoming, somewhat brusquely explaining to us that our room was not yet available, even though we did not ask for our room, nor did we expect it to be ready that early. Instead, we asked if we could check our bags at the bell desk, and said we’d be back at the regular check-in time of 4pm. When we returned at around 4:30, there was only one person at the reception desk, although there were 4 people ahead of us. While we waited, my friend decided to get our luggage at the bell desk, and literally waited for a full 10 minutes until someone finally showed up to get our luggage—there was absolutely no one at that desk. Meanwhile, the receptionist, who clearly saw my friend waiting, made no effort to look for or call the bellman. Clearly this hotel is understaffed or uninterested in welcoming guests properly. When it was finally my turn for check-in, there was some confusion about my having a room even though I’d confirmed it that morning when we arrived. Finally we got our luggage and room, but there was no apology at all for the wait. Not a great check-in experience. The room itself was average at best, and quite dark because it faced the back. The bathroom was tired and in need of refurbishment. It was clean however, but not at all fresh. The hotel lobby is minimal with no real place to sit down (other than maybe 2 simple chairs by the elevator). As a result, there’s nowhere to really relax if you’re waiting or meeting other guests. Other than a relatively convenient midtown location, there’s nothing about this hotel or its staff that would make me want to return.