City Express Plus by Marriott Ciudad de México Santa Fe

Generally reported as clean: multiple guests mention 'limpio', 'limpieza excepcional' and clean rooms, though one comment noted the restaurant was found dirty on a particular visit.

Mixed service feedback: several guests praised staff attention, but there are repeated reports of unresponsive communication, slow/no replies to messages, and at least one report of poor staff service.

Consistently highlighted as a strong point: many guests note excellent, central location, proximity to activities and shopping, and convenient for business.

Rooms described as comfortable, bright with good views and functional; some negatives include a few hard beds, TV not working for one guest, shower lighting/ventilation issues in some rooms.

Wifi and basic services are praised, but parking availability and fees are a frequent problem; breakfast service uses disposables at times and restaurant variety/cleanliness are concerns.

Mixed perceptions: some guests said the price was reasonable for what was offered, others complained rates were overrated and parking charges were higher than expected.

Frequent complaints about breakfast: limited variety, early closing time, use of disposable serviceware and declining selection; a few guests enjoyed the breakfast but overall sentiment is negative to mixed.

Overall generally positive: many satisfied or praising location, cleanliness and practicality for business trips, though issues with parking, breakfast and occasional service problems affected some stays.