Baglioni Hotel Regina - The Leading Hotels of the World

“Wonderful stay”

Excellent location near the Rome center. The hotel rooms are spacious and very clean

Fijn en mooi hotel op loopafstand van Villa Borghese. Voor alle bezoekers, bezoek absoluut de Galleria Borghese!

“This hotel stay ruined the end of the trip.”

Three words- DON’T SAY HERE. No. Four words. PLEASE DONT STAY HERE. Beyond the issues with the hotel itself… broken elevator - (there was only one working elevator our entire stay) gurgling toilets, one of our rooms had AC issues (and though promised was never addressed - for 2 nights) and they lied and said we’d get a discount - we got nothing) - they claim to be a five star- but they are not. And what makes all this frustrating is that the front desk claimed to have no power to do anything. Everything that happened was blamed on “the reservation office” or “the manager” who never seemed to be there. And there was no recourse for anything that happened. No one could be reached in person or by phone. There were a lot of “I’m sorrys” followed by nothing. Nothing was ever offered or suggested. I travel a lot - and this had to be one of the worst experiences ever. I’m used to going with the flow and letting things go, but something had to be said. This was just awful.

“Wonderful Stay!”

My family had a remarkable visit in Rome, and the Baglioni Regina was fantastic. We loved the location of the hotel, close to landmarks, shopping, great restaurants, and beautiful scenery. We stayed in a 2 Bedroom Family Suite, and it was very incredible! It had large rooms and bathrooms, and our children were quite comfortable and enjoyed the snacks in the mini bar. I was extremely impressed by the fact that we were brought a bottle of wine and dessert treats as a part of our stay. And, on the evening of a long (and hot!) tour, we received room service and were able to spend time together at the large dining room table in the suite. How special! Most importantly, we also found the staff to be beyond helpful and accommodating. I cannot recall the name of the gentleman at the front desk, but he and I laughed together at check-in. Also, another gentleman made several trips to our room to find the correct key to open the connecting room to the children’s room. He was so pleasant and friendly. Each and every time we entered or exited the hotel, the front desk greeted us with kind, welcoming words. My only regret is that we only stayed 2 nights due to our itinerary. We will certainly want to come back for a longer stay.