Name: Amansala Resort
Address: Tulum, mx
Price range: from 253 USD
Rating: 7.9

7.9 · 144 reseñas

Cleanliness6.2

Housekeeping not performed daily and guests reported cold water in the shower multiple times.

Service7.2

Mixed: pool and beach servers are quick and friendly, but front desk staff were unhelpful and there is no reception after 10 PM.

Location9.5

Standard quality for this hotel tier

Room Quality7.0

Rooms described as comfortable and pretty, but AC is restricted to certain hours and there were issues with shower water temperature.

Amenities7.4

Good pool/beach service noted, but bike options are limited (only paid electric bikes) and AC scheduling limits comfort.

Value for Money8.3

Standard quality for this hotel tier

Food and Beverage9.6

On-site restaurant receives strong praise (described as excellent).

Overall Experience8.0

Standard quality for this hotel tier

Lia

extended_group · may 2026

3.0

מסעדה מעולה במלון

מים קרים במקלחת הרבה פעמים, אין קבלה אחרי עשר בלילה אז אם צריך משהו בלילה אין למי לפנות.

Hailey

solo_traveller · mar 2026

8.0

“4 out of 5 stay”

Very beautiful well kept property. Staff always maintaining the grounds. Servers around the pool and beach are lovely and very quick to get you whatever you may need.

I wanted to use a bike one day and they don’t offer a regular bicycle at no cost(at least that’s what the front desk man told me). They only offer electric bikes for a 4 or 12 hour span, for a fee. The man at the front desk is useless as well. I was trying to use indrive(basically tulums uber) and he was ZERO help. Since I wasn’t using the towns Taxi it seemed as though he basically shrugged his shoulders and a “figure it out on your own” attitude. Same attitude I received when I inquired about the bikes.

Diana

couple · feb 2026

7.0

Lugar cómodo y bonito.

Aire acondicionado te lo restringen en un horario, limpieza de habitación no es todo los días.

Anibal Alejandro

solo_traveller · feb 2026

8.0

“muy bien. gente amable, buenos servicios”

la ubicación

nada

Amansala Resort

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7.9 · 144 reseñas