Craig
couple · gen 2026
“Pueblo Bonito great! Booking.com LOUSY”
The resort was excellent but I’ll NEVER use Booking.com for any of my future. Your customer service is lousy. I was told my reservation wasn’t all-inclusive even after providing confirmation from the resort itself. The reservation also included a personal butler service
Booking.com’s lousy customer service. After emailing customer I got no where to I brought it to their attention that the app and website didn’t have my reservation.