Il Ritz-Carlton, Fort Lauderdale

“A great coffee shop restaurant in ft Lauderdale”

If you are in ft Lauderdale looking for a great restaurant, coffee shop with amazing service. Make your way to the Burlick Coast at the Ritz Carlton. Jake, one of the servers, goes out of his way to make you feel like family..He is friendly, knowledgeable a true "10" a keeper.

“Great stay”

O’scar was incredibly kind and friendly, especially with our little one. He went out of his way to make us feel welcome and comfortable throughout our visit. His warm personality and excellent service made the experience even more enjoyable. Thank you, O’scar! :)

Staff were great

“A masterclass in brand dilution”

Rating: 3/10 My family and I stayed here in room 1413 (a "One Bedroom Oceanfront Balcony Suite") for one night in May 2026. Positives: • The location is undeniably strong. Sitting directly across from the ocean, the hotel delivers the one thing that cannot be renovated or rebranded. Our room’s balcony offered a sweeping view of the beach, and it was easily the best part of the stay. • The air conditioning worked flawlessly. In South Florida, that is not a trivial detail. The room stayed consistently cool, which ended up being more memorable than many of the hotel’s supposed luxury touches. • The Ritz-Carlton name still carries weight. Walking into the property, the branding creates an expectation of quality and professionalism. Unfortunately, much of the experience that followed struggled to live up to the logo on the building. Negatives: • The room felt tired and overdue for a refresh. Beige marble, worn carpeting, and stained surfaces gave the impression of a hotel that had been coasting on its address and brand for far too long. • When I filled the bathtub for my daughter, the water came out with a noticeable yellow-green tint. That is not something you expect at any hotel, let alone one charging Ritz-Carlton rates. It immediately raised questions I would rather not have had to ask. • We arrived around 11 p.m. and were greeted by… nobody. As we wrestled luggage through the entrance and held doors open ourselves, there was no doorman, no welcome, and no sense that anyone was paying attention. It was an inauspicious start. • Late-night dining consisted of a grab-and-go market rather than room service. We picked up two wraps that managed to be both soggy and forgettable. After a long travel day, it felt less like a luxury hotel and more like an airport convenience store. • When we requested bedding for the sofa bed, we were handed a stack of sheets and blankets and left to assemble it ourselves. The employee may have been trying to expedite things, but making your own pullout bed is not an experience I associate with the Ritz-Carlton brand. • At roughly $1,400 per night during Fort Lauderdale’s slower season, the value proposition simply was not there. Luxury hotels do not need to be perfect, but they should at least feel luxurious. • The biggest issue is that nearly every disappointment could have been forgiven if this were an ordinary beachfront hotel. It is not. It carries the Ritz-Carlton flag. By the end of the stay, I was left wondering whether Ritz-Carlton leadership has visited this property recently, or whether I need to fundamentally recalibrate what the brand is supposed to represent in 2026.