Name: The First Collection Dubai Jumeirah Village Circle, a Tribute Portfolio Hotel
Address: Dubai, AE
Price range: from 156 USD
Rating: 9

Gillian

set 2025

8.0

This property was nice and good for value

Mandy

set 2025

2.0

Dear Hotel.com, I’m writing to express my deep dissatisfaction with a recent hotel stay booked through your platform. Upon arrival, we discovered that a major construction project was taking place directly next to the hotel. The noise and dust levels were so severe that we were unable to use the pool area at all. To make matters worse, the hotel itself was undergoing pool renovations, closing off one of the smaller pools and adding to the disruption. The construction site next door was extremely intimidating, with towering cranes and heavy machinery operating at great heights. It was windy during our stay, and debris from the site actually blew into the hotel premises, striking one of the guests. This was not only unsettling—it was dangerous. I booked this trip specifically to give my mum a relaxing break, but instead we were forced to leave the hotel and seek refuge elsewhere. Had I been informed of the construction in advance, I would never have chosen this property. I believe Hotel.com has a responsibility to disclose such significant disruptions when advertising accommodations. I am requesting a formal apology and a refund or compensation for the distress and inconve

9.0 · 125 recensioni

Cleanliness8.1

There was an issue with odor in the room, indicating cleanliness might not have been optimal.

Service10.0

Staff is really nice, accommodating, and provided upgrades and discounts.

Location7.6

Area around hotel has a lot of construction, not much nearby to do.

Room Quality8.6

Upgraded room was nice, but some rooms noted as small without essential amenities.

Amenities9.6

Pool was amazing and facilities offered good service.

The First Collection Dubai Jumeirah Village Circle, a Tribute Portfolio Hotel

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9.0 · 125 recensioni