Taj 51 Buckingham Gate Suites e residenze

“Great hotel, amazing concierge and front desk, terrible service from Quilon (apparently Michelin star)”

This is an amazing hotel. Folks at the front desk are wonderful, concierge service is the best in the world. The service from their Michelin star restaurant Quilon horrendous. Took 70 minutes and counting!! I guess part of their Michelin experience is inordinate delays. Don’t order room service from this place

“A Masterclass in Luxury Hospitality- One of London’s Finest Hotels”

Having recently returned from a stay at Taj 51 Buckingham Gate Suites & Residences, I felt compelled to write a review that properly reflects the exceptional level of hospitality delivered by the entire team. From the moment the reservation was confirmed, the experience felt highly personalised. Prior to arrival, the hotel’s thoughtful pre-arrival communications and questionnaire demonstrated a genuine desire to understand guest preferences and ensure every detail was considered before check-in. It is increasingly rare to find a hotel that invests so much effort into the guest journey before you even step through the door. Upon arrival, I received a warm personal welcome from the Duty Manager, setting the tone for what would prove to be an outstanding stay. Every member of staff I encountered throughout the visit embodied the very best of five-star service: professional, attentive, engaging and proactive without ever being intrusive. My suite was beautifully appointed, immaculately maintained and exceptionally well equipped. It felt more like a luxury London residence than a hotel room. As a thoughtful gesture, I was welcomed with complimentary wine, bottled water, fresh fruit and elegant petit fours, offered fresh coffee, all of which added to the sense that the team genuinely wanted us to feel valued and at home. The hotel itself is something of a hidden gem in central London. While its location near Buckingham Palace, St James’s Park and Victoria Station is superb, it is the facilities that truly elevate the experience. Guests have access to an excellent spa and wellness area, beautifully maintained courtyard and terrace gardens that provide a tranquil escape from the city, and one of the lesser-known treasures of the property: the cigar lounge. For those who appreciate a refined atmosphere and somewhere to unwind away from the crowds, it is a wonderful addition that deserves greater recognition. Although I did not dine in the hotel during the evening, I thoroughly enjoyed breakfast. The quality, presentation and service were exactly what one would expect from a luxury property of this calibre. Staff were attentive throughout, ensuring every guest felt welcomed and well looked after. What impressed me most, however, was the consistency. It is easy for a hotel to excel in one area; it is far more difficult to deliver excellence across every touchpoint. Whether it was reception, housekeeping, concierge services, breakfast staff or management, the standard never wavered. There was a genuine sense that every colleague took pride in creating memorable experiences for guests. The only interruption to an otherwise perfect stay came courtesy of Mother Nature, with an impressive thunder and lightning storm around 3:30–4:00am. Needless to say, no hotel can be held responsible for the British weather, and it certainly did nothing to diminish my enjoyment of the visit! Luxury hotels are plentiful in London. Truly memorable hotels are not. Taj 51 Buckingham Gate succeeds because it combines outstanding facilities with something far more important: people who genuinely care about delivering exceptional hospitality. I left feeling valued, appreciated and already planning a return visit. Next time, I be bringing the family so they can experience it too. If you are considering where to stay in London and place a premium on service, attention to detail, comfort and genuine hospitality, you can book here with complete confidence. A flawless five-star experience and one I would recommend without hesitation. This version is intentionally written in the style of a “Top Contributor” review: detailed, credible, specific about service touchpoints, and reassuring for prospective guests rather than simply saying everything was “amazing.” That tends to carry more weight with readers than overly enthusiastic praise alone. Well done Team Taj, every single one of you. Keep up that attention to detail and focus on personalised experiences!

“Oasis in a city !”

I was traveling to London with my mother and some friends and stayed at another property for 6 days and then the Taj 51 for 6 days. I don't know why I bothered with another place before. My mom and I spent the last 6 days of our trip in a 2 bedroom Falconer's suite at the Taj 51 and it was just superb. The booking process and check in were super easy. The team assisted me on call with the booking. The suite was gorgeous and really well appointed with top amenities. The breakfast was yummy with really welcoming staff. House- keeping services were impeccable. We ordered in room-dining, and ate at the Quillon as well as TH 51 - all outstanding. The steam sauna and gym were also lovely. I won't look further when I get to London again, especially with family. We really had an amazing time, thank you very much.

“Great family stay in a great location.”

Really luxurious place with very helpful and welcoming staff. Very big thank you to Mr.Maneesh-he was absolutely fantastic and went out of his way to make sure we felt at home. The housekeeping staff were really helpful and the service was great. Our suite was huge and all rooms are spacious with luxurious touches. Food was amazing especially at quilon and house of ming. We also felt very safe because of high level of security. We really enjoyed our stay and are already looking forward to our next one.