Name: Puro Grand Hotel
Address: Palma de Mallorca, es
Price range: from 481 USD
Rating: 9.3

Informazioni su questo hotel

Cosa è piaciuto agli ospiti

Excellent central location within walking distance of Palma highlightsVery friendly, helpful and attentive staff with welcome touchesHigh-quality, varied breakfast and overall cleanlinessWell-presented, modern rooms for the most part

Cosa si può migliorare

Confusing/misleading beach club and shuttle policies; unexpected charges reportedAmenities issues: rooftop pool very small/too warm and spa booking miscommunicationIsolated staff/service lapses (checkout billing delay) and occasional room key failuresSome rooftop noise and kitchen odour affecting certain rooms

Posizione Centrale

Il Puro Grand Hotel è idealmente situato nel cuore di Palma de Mallorca, offrendo facile accesso alle attrazioni popolari come Playa Ca'n Pere Antoni e Plaza Mayor.

Servizi di Lusso

Questo hotel a 5 stelle vanta camere con aria condizionata dotate di moderne strutture tra cui TV a schermo piatto, bagni privati e minibar. Gli ospiti possono godere del servizio in camera, di un giardino e di un bar per il relax.

Convenienza e Comfort

Con una reception aperta 24 ore su 24 e un servizio navetta per l'aeroporto a pagamento, il Puro Grand Hotel garantisce un soggiorno senza intoppi per gli ospiti che cercano convenienza e comfort a Palma de Mallorca.

Prenota ora il tuo soggiorno al Puro Grand Hotel per un'esperienza lussuosa e senza problemi a Palma de Mallorca!

Rebecca

couple · lug 2026

10.0

“Absolutely fabulous!”

Beautiful hotel in fabulous location with restaurants and shops on the doorstep. Staff beyond fantastic!

Pascal

couple · lug 2026

8.0

“Wir mochten das Hotel trotz der Kleinigkeiten.”

Wir mochten das Frühstück es gab die üblichen Frühstückskomponenten in guter Qualität. Es gab einen extra Tisch mit mallorkinischen Spezialitäten.

Das Wasserbecken auf der Dachterasse war sehr sehr klein und sehr warm. Auch die Abluft der Küche störte an manchen Stellen der Dachterrasse. Wir hatten ein Zimmer auf Höhe der Dachterrasse und der Türbereich eher hellhörig. Damit war die Lautstärke (ab und an) im Zimmer nicht Fünf Sterne angemessen.

Bob

solo_traveller · lug 2026

10.0

“Fantastic. Great location and very comfortable”

Authentic, modern and extremely well presented surroundings. Staff were very helpful, friendly. Had a lovely welcome and the little touch of a chocolate each night left by the housekeepers was lovely. Nice touch and greatly received was the bracelet. Breakfast is superb.

N/A

Mats

family_with_children · lug 2026

10.0

“Heerlijk genieten”

Het personeel was erg vriendelijk en behulpzaam, De locatie us top 30 minuten van Lucca en 40 min van florance.

Eigenlijk niets wat echt niet beviel.

9.3 · 612 recensioni

Cleanliness8.7

Some reviews noted issues with damp smells.

Service10.0

Many reviews praised the friendly and accommodating staff.

Location10.0

Multiple comments highlighted the central location and easy access.

Room Quality9.7

Overall positive comments about room quality with some mentions of lighting issues.

Amenities9.7

Access to shared facilities with sister hotels was positively noted.

Value for Money9.2

Generally viewed as good value, although some pricing concerns were mentioned.

Food and Beverage9.7

Breakfast and restaurant experiences received high praise.

Overall Experience10.0

Guests expressed great satisfaction and intent to return.

Puro Grand Hotel

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9.3 · 612 recensioni