Palazzo Playacar - Tutto compreso

“Wonderful food & service!”

Excellent service and food in Momo Teppanyaki, the night was made by the brilliant staff Abner, Mario, Lezama & Juan

“Dinner at the Trattoria”

Dinner was delicious and the tiramisu is a must have. Manager Ricardo, Hostess Samira, Chef Leonel, and waiters Selene Selene, Petronilo and Fernando made our evening special.

“Italian restaurant”

The service and food at the Italian restaurant, Trattoria, are excellent. We tried the Italian Teppanaki our first night and it was an unforgettable experience with the chef making every course in front of us. Our waiter, Kevin, was attentive, personable, and accommodating. We returned for dinner today and we’re glad we did. Our server, Karina and Petrolino were attentive and the food—appetizer, entree, and dessert—were all very good. The seafood risotto and the tiramisu—assembled in front of you—were delicious. The manager, Ricardo, checked in with us to make sure everything was good.

“Do not give palace your $$$ bait and switch”

We went to Playacar Palace Feb 2026. We are palace elite members that travel to many of the palace company resorts. We attended the members update meeting as they like to call it we call it the shark tank. You are always offered something in exchange for your 90 minute presentation yet it takes far longer. We agreed to go and we would be gifted one additional night to use a different resort that we named. We go to book our new reservation using the 1 free night.... We have no record of that sir we are sorry nothing we can do.... Palace has become the worst resorts awful sales staff and does not stand behind their word. We had several issues with the stay was well.. The food was subpar, no where near the previous years standard or options... and NO beach as well... I do not recommend giving palace a single $$ and we will use what we have remaining as members and NEVER return!! There are far more resorts and destinations as palace so look elsewhere.