Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection All-Inclusive Resort - Adults Only
Carretera a Punta Sam, SM006 MZA 002 LOTE 07-08, ZONA COSTERA ZONA CONTINENTAL, MUNICIPIO DE ISLA MUJERES, 77400 Cancún
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Informazioni su questo hotel
Cosa è piaciuto agli ospiti
Very good and varied buffet (fresh seafood, pasta station)Friendly/charming staff and pleasant housekeepingExcellent gym and warm, attractive pools (swim-out rooms available)Beach is greatApp works well and resort offers many activitiesGood restaurant variety for many guests
Cosa si può migliorare
Air conditioning problems in rooms (turns on unexpectedly; reported activation at night)Alcohol described as heavily watered downPushy sales/timeshare-style solicitations and some slow restaurant servicePool music (adult pool) often too loudEntertainment and evening programming underwhelming at timesSome advertised amenities unavailable or require extra payment (paddleboards/kayaks, paid photos, paid activities)
Alloggi di Lusso Il Planet Hollywood Adult Scene Cancun, Un Resort All-Inclusive per Soli Adulti della Collezione Autograph, offre alloggi a 5 stelle nei pressi di Playa Blanca. Le camere climatizzate con WiFi gratuito e bagni privati offrono un comfort supremo agli ospiti.
Servizi Eccezionali Goditi la comodità di un centro fitness, parcheggio privato gratuito e una terrazza giardino durante il soggiorno. Deliziatevi con una colazione a buffet, continentale o all'americana ogni mattina e rilassatevi con un drink nel bar in loco.
Servizio Concierge Con uno staff multilingue disponibile 24 ore su 24, compresi oratori di inglese, spagnolo e francese, riceverete un servizio di prima classe durante tutto il vostro soggiorno. Esplorate le vicine spiagge come Puerto Juarez e Mujeres con facilità.
Vivete un'esperienza di lusso e relax al Planet Hollywood Adult Scene Cancun - prenotate il vostro soggiorno ora!
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Servizi
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Posizione
Camere disponibili
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Informazioni utili
Check-in dalle 03:00 PM Check-out entro le 12:00 PM
Following the announcement by the government of Quintana Roo, Mexico, we would like to inform you that an increase in the Environmental Sanitation Tax will come into force for the different municipalities. This tax is applicable to all tourists who visit the destination, and its purpose is to contribute to the conservation of the destination, cleaning, and protection of public areas.
The new rate established by the local authorities for the municipality of Isla Mujeres will be $31.12 Mexican pesos per person per night, approximately $1.60 USD according to the daily exchange rate, applicable from February 1st, 2023
Bed types are subject to availability according to the hotel occupancy.
A deposit may be required at the property.
7.9 · 380 recensioni
Cleanliness8.5
Rooms cleaned daily and housekeeping described as pleasant; no major cleanliness complaints reported.
Service8.0
Staff frequently described as friendly and charming, but there are recurring reports of pushy sales tactics and some slow restaurant service.
Location9.0
Beach is praised and swim-out rooms/pool areas are highlighted positively; overall strong location and setting.
Room Quality6.8
Rooms are generally comfortable (swim-out rooms noted) but issues with air conditioning (turning on unexpectedly, activated at 4am) and some guests note older-looking facilities.
Amenities8.6
Excellent gym and warm, pleasant pools; good variety of activities and an app that works well, though some pool music is too loud and certain advertised water sports were unavailable or paid extra.
Value for Money7.2
Many guests find the resort affordable and worth the price with good buffet value, but complaints about watered-down alcohol, extra charges for some activities and photos reduce perceived value.
Food and Beverage8.1
Buffet regularly praised (fresh seafood daily, pasta station, variety), and some restaurants highly rated for meat; however, some outlets (e.g., Catch) were slow/bland and alcohol is frequently described as watered down.
Overall Experience7.0
Mixed overall impressions: several guests call it amazing with great staff and food, while others felt underwhelmed due to entertainment, pushy sales, extra charges, and specific service issues.
NOA
couple · lug 2026
8.0
“Personal encantador”
El personal sin duda, todos encantadores
El gimnasio unas instalaciones que nunca he visto en un hotel, muy grande y muchas máquinas
Las actividades en la piscina de adultos
El buffet muy variado y completo
Tienen una aplicación que funciona muy bien
El aire acondicionado de la habitación se encendía siempre que nos íbamos aunque lo apagues
En una noche a las 4am se activó solo y tuvimos que llamar a recepción
La música de la piscina de adultos está siempre puesta y muy alta, no te puedes relajar
Las instalaciones se ven antiguas, si buscas algo moderno y de diseño no es tu hotel
Pese al todo incluido y que pagar para el riding surf, sishas, las fotos que te hacen (20$ cada una)
Jasmine Bolton
couple · lug 2026
6.0
“Beautiful resort but overall underwhelming”
This resort probably has the best buffet food I’ve had at an all inclusive. I loved the fresh seafood option daily and the pasta station. Sunset Strip had great meat options and the resort also offers shisha. There is access to food at every time of the day and a good variety. The room was cleaned daily and the housekeeping staff was pleasant. I stayed in a swim-out room and the pool area was beautiful; great water temperature. All of the pools here are actually pretty warm so I appreciated that.
The beach was great.
The alcohol here is heavily watered down. You can consume 30 drinks and you will not feel a thing. Catch, one of the restaurants, was my least favorite food experience. The service was extremely slow and the food was bland.
The entertainment here is lacking compared to other resorts. Due to the World Cup, some of the evening performances were replaced with a big screen to watch the games, which I did not appreciate. The movie theatre also showed soccer every single evening and no movies.
The pool entertainment was mediocre as well. For example, they offered bingo but there was only enough supplies for maybe 12 people to play. Poor engagement.
We stayed on the adult side where we were directed to a Marriot sales employee while we waited for our room to be available. I’m not exactly sure what she was trying to sell but we received multiple texts a day trying to force us to attend whatever presentation, similar to a timeshare, so she could earn her commission. Each time we declined she tried to guilt us into attending this presentation.
Sunset Strip has great meat options but the sides were terrible. Both the Mac and cheese and creamed spinach were like soup.
Javina
solo_traveller · giu 2026
10.0
“Amazing Amazing Amazing”
Very spacious
Lots of different things to do
Amazing restaurant variety
Lovely atmosphere
Lovely staff
Nothing
Fernanda
couple · giu 2026
10.0
“Enjoyed the daily shows, especially Michael Jackson Dancers”
