Maroma, A Belmond Hotel, Riviera Maya

“Beautiful relaxing Easter holiday”

We had an incredibly beautiful, relaxing, and interesting Easter holiday and truly enjoyed every moment. What stood out in particular was the absolutely perfect and exceptionally friendly service. Every single member of the team was attentive, courteous, and genuinely committed to making our stay as perfect as possible. A special mention goes to Renata the General Manager, who were constantly attentive and went above and beyond to ensure everything ran smoothly. The entire service, from the pool team to the hotel’s guest experience calendar, truly elevated and optimized our stay. I honestly believe I have never stayed at a hotel, despite having visited many around the world, with such genuinely warm, friendly, and dedicated staff. Also the place is simply magical, beautifully tropical and truly special.

“Repeat guest at Belmond Maroma”

Fabulous resort - manicured gardens, well-appointed rooms, wonderful staff throughout, delicious food at all restaurants and simply the best resort in all of the Mayan Riviera. Well worth a visit.

“Amazing experience definitely top hotel in cancun”

This hotel was amazing from the second we checked in there was a butler who we never heard the word no from everyone at the resort knows you by your first and last name Our room was spectacular right on the ocean and main pool was right by our door We stayed in room 63 The chef was amazing food was great Really I’ve stayed at a lot of fine resorts before I have to say hands down by far the best we’ve been to If I had to find one the to complain about is the beach had a lot of seaweed which isn’t the hotels fault at all there were people cleaning it all day Great job Maroma Belmont Thank you to Claudia our personal butler Chef Cesar And the manager Belarmino Gonzalez Great Job 👏 🙏

“Great resort”

One of the best Hotels we have stayed in! Every thing was just great! The location is great and you really don’t have to leave the hotel! You feel at home and the staff and the manager all make you feel at home! Great food and great place to relax! From Omar our personal “Butler” who was always there for us and the manager of the resort who made us feel as part of the family! Great place