I Condomini di Pointe by Barsala

It was cool. Will stay again if ever in Tampa.

The coffee machine was broken in the room. No one ever got back to me and the coffee bar that you could walk to was also not working.

The unit cleanliness and everything else was good but the key pad batteries went out during our stay. I was able to get ahold of the emergency line from Landing after being on hold for about an hour later and this was at midnight. Eventually it lead to a dead end and they couldn’t do anything about the dead key pad so the only way to get inside the unit was to contact lock smith to come and figure it out. After a long awaited time, lock smith finally came and was able to figure out the key pad and I eventually got into our unit at 3am. I had to pay out of pocket for lock smith and was told by the worker from Landing I’d get reimbursed for the fee I paid which was $300+. I’m still waiting to get reimbursed. This was very inconvenient for myself and my small group that stayed there. I don’t understand why property management doesn’t automatically switch out the key pad batteries every so often, instead of waiting for the batteries to go completely out.

“Dont count on it!”

No customer service at all. Broken AC and nobody fixed it during the 5 days I was there regardless of the numerous times I asked. No follow up no accountability.