Eccellente
72 recensioni
calle 17 poniente La Veleta, Tulum
Cosa è piaciuto agli ospiti
Cosa si può migliorare
Esperienza Spa di Lusso
Concediti un massaggio rigenerante presso il nostro spa, garantendo una fuga tranquilla durante il tuo soggiorno. Rinfrescati nella invitante piscina all'aperto o esplora l'area con le biciclette a noleggio disponibili.
Cucina Deliziosa e Sistemazioni Eleganti
Gusta piatti squisiti nel nostro ristorante e rilassati con un drink nel moderno bar/lounge. Il nostro hotel in stile Art Deco offre 42 camere climatizzate dotate di comfort moderni, incluse angoli cottura e vasche da bagno profonde per un bagno rigenerante.
Posizione Centrale e Attrazioni Emozionanti
Situato convenientemente a Tulum, il nostro hotel offre facile accesso a famose attrazioni come il Parco Dos Aguas e la splendida Spiaggia di Tulum. Immergiti nel lusso e prenota il tuo soggiorno presso Kan Tulum ora.
• Pool access available from 8:00 AM to 11:00 PM. • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. • Guests under 18 years old are not permitted at this adults-only property.
Yuly
partner · set 2025
The property was better than expected. It was very relaxing, the site is gorgeous and being surrounded by so much nature was breath taking. Staff was very friendly and since there was not much traffic this time of the year we had quick access to a lot of places. Super recommended.
nanu
family · set 2025
So if the property had added on their site that there is a possibility that there won't be any light for a few hrs that would be okay . This is not for everyone when i got there this was the case in august for my anniversary. Keep in mind the room is great and clean got charged for decoration and the lady came and started doing mediocre set up which i could have done myself and told her they haven't cleaned the room she said since she has started dropping the roses she can't wait for them to clean. Keep in mind there was no light for 5hrs they turned on generator and i had to walk all the way to the front since there was no phone to ask why the light was not upstairs on the 5th floor the guy said it only works for the 1st floor rooms.
Culture113016
Family · ago 2025
“Do not Recommended!”
This is not as nice as it looks; they do not keep up with the grounds, it is not a five-star stay, and the staff is not all that friendly. Website shows diving into the cenotes, but there is a sign that says no diving, so false advertising. Our room apparently only had one key because the "former guest" lost it, so we had to drop off our key daily, not sure why they had not replaced the key, considering there is a lost key charge. Our shower was not working. We had to get it fixed. There were ants all over the kitchen. You cannot leave anything on the counter. The kitchen is not properly stocked. There is no coffee and no tea kettle. However, I was able to ask for one but the inside was rusty, no one is on call for assistance, no extra blankets, charge a hospitality fee upon arrival but no hospitality, no laundry room and no option for laundry, the rooms are sparce, not elegant, the kitchen has little to none and being int he jungle, this is not ideal, their "breakfast" is granola, no microwave, no television. However, we do not watch TV anyway, so this is not a five-star resort, do not recommend, would never stay again. Disappointment! Alex was the best part of this place; he is a diamond in the rough at this hotel.
Beatriz
partner · lug 2025
Beautiful property, staff was great!