Molto buono
154 recensioni
Carretera Chetumal-Puerto Juarez KM 309 Playa Paraiso, 77710 Playa del Carmen
Cosa è piaciuto agli ospiti
Cosa si può migliorare
Alloggi di Lusso
Piacersi di comfort e stile presso l'Iberostar Paraiso Maya con camere spaziose dotate di servizi moderni, inclusi WiFi gratuito, TV a schermo piatto e bagni privati con prodotti da toeletta di lusso.
Intrattenimento e Relax
Rilassati con opzioni di intrattenimento serale o coccolati con un massaggi rigenerante presso la spa in loco. Resta attivo nel campo da tennis, nel centro fitness, o nella piscina all'aperto, garantendo un perfetto equilibrio tra svago e ricreazione.
Esperienza Gastronomica Eccezionale
Assapora un delizioso viaggio culinario con una varietà di opzioni gastronomiche, tra cui un ristorante che serve piatti prelibati e un ricco buffet per la colazione per iniziare al meglio la giornata.
Vivi il lusso e il comfort nel migliore dei modi - prenota il tuo soggiorno all'Iberostar Paraiso Maya ora per una vacanza indimenticabile.
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Al check-in gli ospiti devono esibire un documento d'identità con foto e una carta di credito. Siete pregati di notare che le Richieste Speciali sono soggette a disponibilità, e potrebbero comportare l'addebito di un supplemento. The reservation charge will appear on the credit card statement in the name of: Hotelera Playa Paraíso, S.A. of C.V. For more information about the charge for this reservation, please contact the hotel. The name of the holder of the credit card used to pay must match the name of one of the guests listed on the reservation. The same credit card and government-issued ID must be presented upon check-in. Payments are not accepted at the hotel. Reservations that have not been paid for will be canceled before arrival. If an invoice is requested, it will be issued by Hotelera Playa Paraíso, S.A. de C.V., based in Mexico. An environmental fee of 32.57 mxn per night per room must be paid upon check-in. The type of bed selected is subject to availability at the hotel. The property does not accept reservations of 10 rooms or more. All bookings of 10 or more rooms will be considered a group and are subject to group terms and conditions. Guests are required to show a valid ID and credit card upon check-in at the hotel. All special requests are subject to availability and may incur additional costs. It is essential that the main reservation holder be 18 years or older at the time of check-in at the hotel. Please inform the hotel of your expected arrival time in advance, using the special requests box when making your reservation or by contacting the hotel directly. Contact details appear on the booking confirmation. Children policy: From 0 - 2.99 years: Baby From 3 - 12.99 years: Child paying child rate From 13 years old: Adult Rate Child Rates are available in the hotel reservations department. A deposit may be required at the property.
Beach areas had animals climbing on chairs and guests' belongings, reducing perceived cleanliness despite other areas being noted as clean.
Several staff available to assist with the all-inclusive stay; service generally helpful and attentive.
Location described as clean and amenity-rich, but the beach quality was criticized ('La playa muy fea') and suffers from animals on the beach.
Standard quality for this hotel tier
Property is fully loaded with amenities and these were highlighted positively.
Headline and comments indicate the stay was 'worth the price'—good value.
Food described as delicious; dining is a clear positive.
Overall positive experience (worth the price, helpful staff, good food and amenities) but marred by beach issues and animals affecting beach cleanliness.
Dedra
couple · giu 2026
“Worth the price”
There were several staff to assist with an all inclusive stay! The location was clean and fully loaded with amenities. The food was delicious.
The animals that climbed all over the beach chairs And your belongings
KATYA
family_with_children · mag 2026
La playa muy fea.
Trevor
couple · nov 2025
“We had an enjoyable stay but service received does not match the price. Also very big resort and you”
The facilities were clean. Wide variety of choices on food Great location Easy access to fresh water Beautiful golf course - course was in immaculate condition - played 4 rounds
Service at golf course were poor - staff in proshop was unfriendly and did not really wanted to help you Only one place to pickup and change towels. This is a massive resort and it is very inconvenient to walk up and down to change towels. Pricing on the resort for small items like allergy tablets or headache tablets is very pricey. A complete rip off
Richard L
ott 2025
Clean room staff were great and helpful