Hyatt Place LAX/Secolo BLVD

Clean and location breakfast is great variety of choices

I was given a room without window and $20 to upgrade... also i was charged straight 200 dollars for deposit , now i have to wait for refund .... i hope that next time just hold on to it and not straight charges

“Confortable mattress and wonderful pillows, and the included breakfast was great!.”

Clean, friendly staff, great breakfast and location.

There was no way to reach an a live agent at the property prior to arriving, and the first room we had did not have drapes.

“Cant recommend sue to dreadful shuttle experience”

The hotel itself was alright and comfortable enough given the price, which also includes a gym and a breakfast bouffet.

The worst part was the service shuttle. I had to wait for 1.5 hours (!) for the shuttle to arrive. Worat bit: when it arrived, it turned out I waited in the wrong stop The lady at the phone, who I called 6 times, kept making times for shuttle arrival up. It was a terrible experience. At check in, had to wait for another 30 minutes until I received help. I would choose differently next time.

“Bad”

That I got bite by something on my toe and it’s bad that I had to end up the hospital and then the house keeper kicking us out when it wasn’t even time to check out