Name: Holiday Inn London Kensington High St. by IHG
Address: London, gb
Price range: from 250 USD
Rating: 7.6

Informazioni su questo hotel

Cosa è piaciuto agli ospiti

Excellent location (near tube, close to attractions and eateries)Friendly/welcoming staff cited by many (some reception staff highlighted positively)Good breakfast on several occasionsSpa, pool and outdoor/hidden garden praisedComfortable beds and pleasant hotel bar

Cosa si può migliorare

Rooms often small, sometimes dated; tight sink/accessReports of smoke smell and mould in some roomsInconsistent or poor reception service in some cases; inaccessible room service/communication issuesConcierge overcharging/trying to upsell transport; booking/room allocation issues reportedSome amenities (steam room/jacuzzi) not working; breakfast can get cold and is perceived as expensive

Posizione Strategica
Situated a soli 2 minuti a piedi da Kensington High Street, l'Holiday Inn London Kensington High St. offre comodità e facile accesso a luoghi d'interesse come Hyde Park e la stazione della metropolitana di High Street Kensington.

Sistemazioni Comode
Le camere con aria condizionata sono spaziose e dotate di comfort moderni tra cui TV satellitare, cassaforte personale e bollitore per tè/caffè. La combinazione di pavimenti in moquette e mobili in legno aggiunge un tocco di eleganza alla camera.

Ristorazione e Tempo Libero
Delizia il tuo palato con una colazione a buffet caldo presso il ristorante The Boulevard o gustati piatti europei contemporanei a cena. Il Lounge Bar offre un'atmosfera rilassata per drink, pranzi leggeri e tè pomeridiani. Gli ospiti possono anche rilassarsi presso il centro benessere e godere dell'accesso alla palestra e alla piscina per un'esperienza rigenerante.

Prenota il tuo soggiorno presso l'Holiday Inn London Kensington High St. per un'esperienza memorabile e confortevole.

7.6 · 15.360 recensioni

Cleanliness6.5

Multiple guests reported smells and signs of mold/”muggsopp” and smoke on arrival; some rooms noted as tight/less clean feeling.

Service8.0

Mixed but generally positive: several guests praised friendly, welcoming staff (Valeria called out); however there are repeated reports of inconsistent or unhelpful reception, inaccessible room service and a concierge overcharging/lying about transport.

Location9.0

Consistently praised — lovely part of London, near tube and attractions, convenient for dining and transport.

Room Quality7.0

Rooms described as small and a bit dated by several guests; beds noted comfortable but sink/access tight in places and occasional smoke smell reported.

Amenities8.0

Spa, pool and outdoor courtyard/hidden garden were highlighted as real positives; some facilities (steam room/jacuzzi) reported not working at times.

Value for Money6.5

Perceived as slightly poor value by some guests: complaints about price of breakfast, parking costs and one guest saying it was not worth the money paid.

Food and Beverage7.8

Breakfast generally liked (several positive notes, e.g., 'Ottima colazione'), hotel bar praised; some issues noted with food cooling quickly and limited variety at times.

Overall Experience8.0

Many guests reported enjoyable, relaxing stays with good location and facilities, though a minority experienced service or room-related issues that tempered their stay.

Claire

family_with_children · ago 2026

8.0

“Location, location, location”

Best location to explore London.

The rooms are very small.

Carol

extended_group · ago 2026

8.0

“We would use holiday inn again”

The breakfast was excellent. .

The room that was allocated to us was too small

Zara

solo_traveller · ago 2026

10.0

Great location, comfy rooms, great service and staff. Delicious breakfast with a huge variety.

Martina

couple · ago 2026

8.0

“Safe location”

Hotel was very close to the underground station. The location was very safe.

The rooms are very basic and there isn’t too much walking space in them. This was acceptable for us but definitely could use an update

Holiday Inn London Kensington High St. by IHG

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7.6 · 15.360 recensioni