Equinox Hotel Hudson Yards a New York City

“Wonderful Stay”

had a lovely stay at this hotel. The room was spotless, comfortable, and beautifully designed. The staff were welcoming, friendly, and always happy to help with anything I needed.

“Will be back!”

We loved this hotel and amenities. The staff was beyond wonderful! Spa services were great and Victoria and Gui at the concierge were amazing! Can’t wait to come back.

“Incredible Experience - one of the best ever!!! Hope to stay again.”

We had an incredible experience with the Equinox. I've been to MANY hotels for travel across a couple decades of my career and this will stand out as one of the best ever (if not the best). And I'm a tough critic! Naomi, Sharilyn, Richard, Jesus, the ENTIRE bell staff, - every single person I encountered was accommodating to our needs. We had plenty of non standard requests but with clear communication before and during, they were all incredibly enthusiastic. I would absolutely LOVE to stay there again and hope to in the future.

“Terrible”

I would not recommend this hotel. This is not a 5 star hotel experience. The room itself and amenities were fine, however, it was a very disappointing experience. I paid over $1,000 per night and they said they will not clean my room unless I request service because I paid a corporate rate. They also charged me for a meal at the restaurant when in fact I didn't even step foot in their restaurant. I had to spend time disputing that charge and they took that off the bill, however, when I checked the credit card bill, they charged an extra $100 for bar charges when I didn't even touch the bar. The service was terrible, the place is loud and the experience overall is definitely not 5 stars. There are too many good hotels in NYC -- don't waste your time here.