Molto buono
2245 recensioni
Cosa è piaciuto agli ospiti
Cosa si può migliorare
Parco Acquatico e Spa
L'hotel vanta un emozionante parco acquatico con 8 scivoli per un divertimento senza fine al sole. Concediti momenti di relax allo Spa con trattamenti rigeneranti per capelli e corpo.
Camere lussuose e Servizi
Ogni spaziosa camera offre un balcone con una vista mozzafiato sull'oceano e servizi essenziali come aria condizionata, TV satellitare, frigorifero e macchina per il caffè.
Diverse Opzioni Gastronomiche e Attività in Loco
Gusta una varietà di cucine nei 7 ristoranti dell'hotel, dalle specialità giapponesi ai piatti italiani. Approfitta delle attività gratuite in loco come il mini-golf e il biliardo per un soggiorno memorabile.
Prenota ora per vivere l'esperienza definitiva a Cancun presso il Crown Paradise Cancun!
Get an instant AI answer about amenities, location, dining and more.
Seleziona le tue date
Scegli le date di check-in e check-out per vedere le camere disponibili e le tariffe in tempo reale.
A causa del Coronavirus (COVID-19) questa struttura sta adottando misure per proteggere la salute degli ospiti e dello staff. Pertanto, alcuni servizi potrebbero essere ridotti o non disponibili, così come le dotazioni. Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Several services, including telephone calls, motorized water sports and the full-service spa are not included in the all inclusive plan. French menu is offered at Fisherman´s Restaurant for our guests satisfaction. By order of the local authorities, the hotel will charge a mandatory environmental sanitation tax of $76.00 Mexican pesos per room per night, which must be paid directly at the property. A deposit may be required at the property.
Received a negative sentiment due to issues with documentation regarding the environmental fee.
Overall excellent service mentioned, though a specific instance of delay was noted.
Standard quality for this hotel tier.
Standard quality for this hotel tier.
Elevator issues mentioned, needing improvement.
Standard quality for this hotel tier.
Great food highlighted positively in the review.
The overall experience is affected by the service issue but balanced by good food.
Julio
family_with_children · ago 2026
“No volvería, demasiado hotel de niños y muy mal atendido”
La piscina El upgrade que me hicieron me hizo estar mucho más tranquilo La cama era bien cómoda
La atención era pésima. La gente está enojada, la atención de Jonathan de conserjería fue horrible, no me escuchó en lo que le estaba diciendo. No volvería
Thomas
solo_traveller · ago 2026
Das Personal war ein absoluter Traum. Das Essen für ein All in clusiv auch absolut hervorragend.
Der Kühlschrank hat nicht gekühlt, das Zimmer hat Schlecht und alt gerochen. Der Abfluss der Dusche war nicht der niedrigste Punkt am Boden so dass immer Pfützen übrig blieben. Das ist aber ein allgeneines Problem von ländern in dem es kein äquivalent zur Din Norm gibt. Das wirklich nervige war das Licht. Die große Hauptlampe ging nicht vollständig aus und hat die ganze Nacht leicht geleuchtet so das wir Handtücher drum herum wickeln mussten. Das andere Licht hat nach dem ausschslten geflackert. Nach etwas rumprobieren mit den Schsltern konnten wir das beenden. Allerdings durfte es dann nichtmehr angeschaltet werden
MUÑOZ MADERO
solo_traveller · ago 2026
Alberca
Filas para barra y restaurant buffet
Wendy
family_with_children · ago 2026
None
Terrible experience! The AC in the restaurants was horrible, and the food was not good at all. What really shocked me was hearing the pool host repeatedly telling guests, “No pee-pee in the pool,” which was completely unprofessional and inappropriate for a hotel environment. Overall, this was one of the worst hotels I have ever stayed at. I was extremely disappointed with the service, food, and overall experience. I would not recommend this hotel to anyone and definitely would not return.