BCN Urbaness Hotels Del Comte

“Agradable”

Localización, limpieza y desayuno

Nada más a la salida del hotel hay unos contenedores que dan un olor muy fuerte

Ubicación.

Paredes muy delgadas, se escuchaba mucho el ruido de las otras habitaciones.

Хороший номер з великим ліжком.

Вікна не відкриваються навіть на провітрювання, якщо вимкнути кондиціонер, то в кімнаті не вистачає кисню. Чоловік на рецепції, під час реєстрації, був доволі непривітним і нахабним. Робив зауваження що я не говорю іспанською.

“Dirty room, poor sound insulation, and an unpleasant overall experience.”

Nothing

I was very disappointed with my stay at this hotel. When we entered the room, we found that the bed was not properly cleaned. The fitted sheet covering the mattress had a large dirty stain on it. We immediately asked for a replacement, but unfortunately the replacement sheet was also dirty. The sound insulation was also very poor. Every time guests in neighbouring rooms turned on the tap, used the shower, or flushed the toilet, the noise could be heard clearly from our room, making it difficult to relax. Another major disappointment was that there was no refrigerator in the room. During such hot weather, it is unreasonable to expect guests to drink warm water. The hotel only provided filtered tap water, which was not kept cold. The entrance to the hotel was also unpleasant. There were rubbish bins directly outside, and every time we entered or left the hotel we were met with a very strong, unpleasant smell. This created a poor first impression and made returning to the hotel an unpleasant experience. Overall, the cleanliness, lack of basic facilities, poor sound insulation, and unpleasant environment outside the hotel fell well below the standard I expected. I hope these issues will be addressed to improve the experience for future guests.